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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 988 Showing 19,741-19,760 of 30,049 reviews
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds continually to be erratic in connecting with my IPhone. Some days both earbuds will connect and some days only one will connect. It’s extremely frustrating to spend this amount of money and there is erratic connection. I bought Apple Care which doesn’t take care of the problem. I have to drive 30 minutes to an Apple Store to maybe fix the problem instead of getting them replaced at Best Buy where I purchased them. Best Buy is a third party which is a problem. Online forums haven’t helped at this point. I, maybe mistakenly, understood that Beats earbuds were especially made to work with IPhones. No dice in my case. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    battery life after 1 year went 2 less than an hour

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, I'm no audiophile, but I used them while doing sweaty manual labor. they worked great and initially had a days worth of battery life, then right after a year they'd start only charging for an hour of play time. so disappointing from this trusted brand name, there's so few options in this ear fitting model, but just can't buy Beats again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earphones are great! They stay in the ear great and sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Baby Blue PowerBeats Pro Totally Wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Blocks out all other noises. No transparency mode though, bum deal. I still have a toddler so it would be nice to switch it on and off when I needed. BULKY carrying/charging case & if you lose or break your case, there’s no way to charge the headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Both take turns being connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like some others have stated, these units don't both stay connected to my device. I use these at the gym M-F. 70% of the time when I'm putting these on that the gym, one won't be connected. They take turns doing this and I usually have to remove them and re-pair them and then they work again, until next time. Sometimes, when I proceed to re-pair them, they won't get detected by my device at all. Then I get to listen to awful gym music which irritates my endlessly. I hate having to spend 5 minutes every morning futsing with these things. I've also reset them countless times and updated their firmware via the mobile app. I should have been more critical of them at first because my period to return them passed a couple week's ago. Thankfully, I paid for AppleCare, so they're sending me new ones. I'm hopeful these were just defective and will update this if that's the case. In the meantime, I've gone back to my wireless Bose SoundSports which are connected to eachother via a cable. I was trying to get away from which is why I got these. While that part is annoying about them, they are rock solid in performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after having multiple issues with our airpod pros. These are great. Easily connect and stay in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headsets are GREAT. As far as the bluetooth goes these are better than anything we have tried. We tried 3 different head sets and returned them because the bluetooth kept cutting off walking around the house. These do NOT cut off, good strong connection, and the sound is better than the others

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good. Nice colors. It has a good carrying case. Secure on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sounds is amazing. Perfect for sports or just talking on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ones yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it was necessary to have and im glad we got it. always have this on anything over $100. definitely worth it. bought them for me, now my wife uses them more

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and comfortable fit I use them all the time at work and working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great for working out

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the earlier versions of the beats and with the removal of the cords makes this model even better. I wish the case was a little bit smaller but what can you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to buy new ear plugs. It was both Fast and simple with my best buy credit card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't run with them in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fall out often and have a hard time fitting in the case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sima

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i want everyone try it good product good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. These are light and the sound quality could not be better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is top, and design is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good for short work outs or walks.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Perfect in ear fit and secured well by the over the ear piece. Pretty good at canceling out surrounding noise, great for movies, music, videos and unlike most also good for working out and calls/podcasts. Cons: Takes a little time go get used to the over the ear part. The charging station is huge and bulky. Battery life sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and last a long time on a charge would advise anyone to get these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Powerbeats. This is my second pair because I can't get my first pair away from my kids

    I would recommend this to a friend