Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 29,984 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AMAZING - until Firmware Push and left bud death

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING; until they weren't. Look, the truth is these have been FLAWLESS for 2 years of heavy usage - love the passive audio (non ANC) for cycling+. And then Apple Releases 6B27 Firmware Update - READ UP ON BEATS AND FIRMWARE UPDATES BEFORE BUYING Dig into the threads and you'll see hundreds of people clueless as to why their left earbud (for most) suddenly disappears/dies at 55% battery life. At every case, this occurs during a firmware update, and was alleviated so long as the case was left open and in range. However, that saving grace was eliminated with the most recent firmware update 6F8. Yes, every fix has been tried and failed. When presenting Apple with screenshots of the mysterious failures, they admitted that it is a firmware issue and they can't fix it - nor do anything for me since its beyond warranty. Even though this was pushed to my device without my consent. Now that the battery capacity is wearing (~3 years old), this issue is pretty bad - 20-30min phone call and left bud cuts out; for music is it typically <60min - right bud shows 60-75% life upon left bud disappearing (see photo after a quick dip in the charging case). Sure a quick pop in the case brings it back to life from 55% but it will quickly die at same rates.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great with a few minor drawbacks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own/operate a metal refinishing shop and earbuds are a better option than the SOLO 3 headphones I’ve been using for about 2yrs with zero issues. I danced back and forth between these, AirPods and a couple other brands. The deciding factor was how they fit your ears and having the controls. I usually leave my phone/iPad on workbench to charge while I work. Out of the box.. fitment is good, multiple size ends for your ears. Over a couple hours they can feel a little heavy on your ears. My biggest issue.. considering this is my second set: CHARGING. The first set I had about 2.5 weeks.. charge the case, everyday put them away, they would charge, All was good. Then the left one would stop charging.. constantly dead. There seemed to be a connection issue. There’s two little contact points on each earbud and they magnetically stick to the contact points in the case. Sometimes it would charge, sometimes not. Constantly an issue.. so I took them back. I though about returning.. but BEST BUY has some goofy worded return policy and had to get manager approval to exchange. Got another set.. 3 weeks in now the right side on this set has the same exact issue. I’m a little disappointed considering these are about $100 more than AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    I love them.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the money to spare these are SOLID. I was super hesitant to fork over $250 for these but I'm glad I did my studio beats were getting old and I needed to reup. They sound great no odd distortion sounds. They are super durable and stay on ear no matter what, at the gym I sweat alot and no problem they stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound Great battery life comfortable after broken in

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great easy to connect and hold great charge. Very comfortable in the ear as well and sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats of Power

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I purchased Beats Power headphones from Best Buy and I’m very happy with them. The sound is powerful, the fit is comfortable, and the buying process was smooth.”

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than the new model

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while mountain biking. love them. no complaints. I even bought the newest models (I liked the orange color) and I returned them because these sound better. Highly recommended. Don't waste money on the new ones, these fit and sound better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best battery life .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for longest battery life in between charging . Tried the Bose wireless, Sony wireless but ,the Beats outlasted them . Great sound ,excellent while working , or working out. Very secure while on the move . Easy operation when it comes to adjusting volume, or taking a phone call. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Don’t hesitate! Buy them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of the apple air pods. Well these blow them away. Best part is, no matter what you do they are secure in your ear. They are not overly bassy. They get nice and loud. They are comfortable and can be used for hours on end. Wish I would of got these sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good for cauliflower ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds pretty good, not as good as the Bose but, unlike the Bose, when you have cauliflower ear like I do from Jiu Jitsu and wrestling, these you can actually still wear and they’ll stay on. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Father's Day and he loves them. He mentioned that the battery life is excellent, comfortable to wear for long periods of time, very clear feedback when on a call, and i think they were very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love these headphones. Good investment. Nice sound quality comfortable in my ears... love everything about them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, battery life very very long as compared with others, very useful for a gym, running, doing bicycle, shape and design very good for me, fits perfect, 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good. (Lacks find my Beats)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. I use them on a daily at work. Phone calls are decent for the price I paid. I would expect the power pro beats to have the feature find my beats. Like the air pods and the Bose buds. Majority of witless earbuds have that feature. This is my only negative thing about this. My toddler took them out and hid them. I ended up having to purchase an app to help me fine them luckily they were still on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. They stay on my ears when I workout and they are comfortable. The battery life is also great. I can use them all day and maybe charge them once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend. He really loves the fact that they don’t move and they stay in place. They are comfortable and look cute when wearing them. The battery last long as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable fit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Powerbeats Pro’s. Very crisp highs and super deep lows. They are super comfortable and stay put no matter what activity I tackle. At 3/4 volume the batteries will last about 6 hours, but you just put them back in the charging/carrying case and they are fully charged in a half hour and ready to go again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great earphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Very comfortable and great audio! Perfect for discreet use in public and very good for airports and airplanes. Keeps headphones charged for a long period of time. I feel more confident wearing these in the gym with without fear of it dropping off of my ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bose canceling ear phone. They sit pretty on your ears and dont hurt. I dont hear any noise in the background. I love it so much i have 2 of them. Black and blue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A Rare 5-Star! Very pleased w/these

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive overall. If you don’t like a wire rubbing against your face and neck, and also don’t like a heavy wireless earphone stuffed in your ear canal, then this is the best solution thus far that I have found (as of Mar-2020). I have been a long distance runner for many years, World’s Toughest Mudder participant, and these are one of the few that remain fixed in my ear canal through heavy movements, while providing great sound and still somehow allowing background noise from cars to peak in. The fit is one of the best I have found. For sound though, Bose is hands down better, but their heavy ear tips tend to get uncomfortable after 3-4 hrs of heavy running/training, and they feel like they are always falling out of my ear canal. However this Powerbeats Pro is one of the very few that feels comfortably snug in my ears with great sound quality. The only minor drawback is that after about an hour I get a decent amount of sweat building up around my ear where the ear piece rests on the top/behind my ear. But that seems normal—just helpful to know here.

    I would recommend this to a friend