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Customer reviews

Rating 4.5 out of 5 stars with 29968 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 29,967 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality is phenomenal. One charge last at least 8 hrs for continuous use. I purchased for my husband and then bought a pair for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome, but 2 caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair very easily to multiple devices, sound great for music, and are almost perfect. Two things I've had issues with: 1. They are hard to fit on my left ear consistently. Not sure if it's just me, but I can get a great fit sometimes, and other times it just won't stay on. 2. I've tried a few Skype for Business calls for work using them, and every time there is a horrible LOUD noise in the right ear for 20 - 30 seconds before it does work. After that it's usually OK, but sometimes it does start again. It's so loud that it hurts my ear. Could somehow be the Skype app, but haven't had this happen with other headphones. If it keeps up, I'll return them because I do need to use them for VoIP calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Grea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound longer than expected battery life good fit just all-around great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great but Price holds it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound similar to the Powerbeats 3 but not having the cables make a huge difference. The case having a battery also is a huge plus because you don't always have to find an outlet to make these last all day. If you have the Powerbeats 3 and the cables don't bug you then I would highly suggest skipping these or waiting for a price drop or the next version with a wireless charging vase (fingers crossed).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome wireless earbuds!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my wireless “BEATS PRO” earbuds about a month ago...they are awesome...they work perfectly...I use ‘em for my gym workouts,and for that,I couldn’t be more happy with them...they’re very comfortable/battery lasts throughout my entire 2+ workouts of continuous play/they stay connected without interruption...VERY pleased with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy fit, great quality, long battery, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are comfortable and most importantly stay on my ears with the ear loop. Sound is good and easily adjustable. Charging is easy in the carrying case. the 9 hour charge is great, no need to worry about no power. If you have an I Phone the blue tooth hook up is seamless and using I Tunes makes everything a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been skeptical about Beats, but read some reviews online and decided to purchase these. Totally blown away at the quality and ease of use on the Apple ecosystem. Sound quality is amazing, noise isolation, calling and accessing Siri, having the buttons on both headphones is very convenient. And best of all they don't fall out when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Great Battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having them use for work long battery life plus your storage case just got to find the right ear tip Al that fits your ear comfortably I like that it’s adjustable to be secure in your ear and won’t fall out during constant movement

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift and they get used regularly. Sound quality is good and they stay on well compared to air buds so are better for sports/exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats are the best!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my beats! I’ve owned beats for years now. Purchased this set when I lost my other pair. They’re amazing, stay on my ear and they keep a charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not the best but good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was let down a bit due to sound level. Sound quality was super clean and clear but not loud enough for my taste. Overall as a wireless solution for on the go and work outs a four star nonetheless, however would have been a five star if the beats were louder in volume. Bass was just enough but again could have been better tho especially for the price you have to pay to get these headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, colors are amazing, and the quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Prefer them over AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first generation AirPods and the right earbud started randomly disconnecting between 10 to 15 minutes of use. They are still in good condition but there is definitely a flaw. I replaced the AirPods for these Beats and I immediately noticed a difference. The sound does provide more bass and noise isolation. They are comfortable for hours of use and the battery lasts several hours. I use them to workout and leisure time. The color looks as shown in the picture. The controls on the Beats are easy to use. I would recommend them to anyone and I would buy another pair. Additionally, the case is a bit on the larger size, approximately 4 AirPod cases stacked together ( == ) but I don’t mind it since the beats sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    And the beats go on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality, the comfort and the price makes them a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best product on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones on sale for a great price. I lost them 3 weeks later (didn't know about the find them feature...LOL), I was so impressed that I bought them again at full price. The sound is amazing. The round ear part is great for my small ears. Best product on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Always In Never Falling Out Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Beats EVER! Providing an immersive sound experience across all platforms (music, video, audio, etc.), these Powerbeats Pro are the best earbuds available as they ALWAYS stay in and there's no risk of losing them while running, exercising, or other activities!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones itself are flawless, sound is amazing however one of the earbuds constantly disconnects and doesn’t charge properly. It is so annoying to see left one 99% charged while right one is 0% right before going to gym. Eventually I ended up checking whether they are both charging using the iPhone’s charging widget every time plugging them and it was fine. One day out of nowhere the right one stopped working completely. It wouldn’t connect at all. Only the left one. I’ve searched and tried everything to make it work but forgetting the buds was the biggest mistake. Now neither of them works. It is due to a software update and it seems like only left one got the update. Apple win’t fix it and will ask like 300$ to fix it. This is second time I am having the same issue with Apple product and not planning to buy any until they fix it. They would literally brick your device with a software update and ask for more than retail price to fix it so that you can buy a new device or their warranty. Horrible customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Mixed opinion... ask me again in 6 months....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, this was my 2nd attempt at buying a pair of powerbeats. The 1st attempt was from an unnamed online retailer whose CEO just launched himself into space. Well, at least they gave me my money back. From a purchasing perspective, buying them from Best Buy was just so much easier. I actually got my product and in a timely manner! The previous retailer lowered the bar greatly. Ok, now onto the powerbeats themselves... I am actually mixed on my opinion... I have them connected to my Android phone (Samsung Galaxy S10). When they work as you would expect, they are awesome! With the hooks, they stay in/on my ear and do not fall out. My previous ear insert ones would fall out if you looked at them funny. Now, for my issue, sometimes the audio just cuts out for no reason! It seams to happen mostly when I am around another technology device like our home laptop. Most of the time, placing them in the charger to reset them and/or rebooting my phone resolves the issue. I didn't get Geek Squad protection so I am not calling them, and it hasn't gotten to the point for me to contact the manufacturer. It is just disappointing as I would have expected perfection because of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when they were on sale for $199 plus u had some Best Buy certificates to make the final price really great! Asides that these are some really great headphones definitely stylish, great feel to them. Just wish the charging case was slightly smaller. They are not pocket friendly, but over all it’s definitely a major upgrade from what I had before!

    I would recommend this to a friend