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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30022 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 990 Showing 19,781-19,800 of 30,021 reviews
  • Rated 4 out of 5 stars

    My favorites

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever had. I love all the features they have with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is top, and design is very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great audio quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is worth it! These wireless headphones are by far the best I’ve ever had. Two cons: noice canceling makes it very hard for me to use at work & using them in your sleep can become uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything cant complain good prize also too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ear bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 thing I like is each ear is independent. The battery life is good but the speaker is not so good,the sound sometimes sounds like u are in a tunnel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! Comfortable and don’t have to worry about sweating too much like with AirPods.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Both take turns being connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like some others have stated, these units don't both stay connected to my device. I use these at the gym M-F. 70% of the time when I'm putting these on that the gym, one won't be connected. They take turns doing this and I usually have to remove them and re-pair them and then they work again, until next time. Sometimes, when I proceed to re-pair them, they won't get detected by my device at all. Then I get to listen to awful gym music which irritates my endlessly. I hate having to spend 5 minutes every morning futsing with these things. I've also reset them countless times and updated their firmware via the mobile app. I should have been more critical of them at first because my period to return them passed a couple week's ago. Thankfully, I paid for AppleCare, so they're sending me new ones. I'm hopeful these were just defective and will update this if that's the case. In the meantime, I've gone back to my wireless Bose SoundSports which are connected to eachother via a cable. I was trying to get away from which is why I got these. While that part is annoying about them, they are rock solid in performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing product only issue is that when on the phone you can hear some back ground noises on my end

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent for workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they dont slip off like others. Sound is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Want to grab some more in the future for family gifts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays perfect music and working out is a breeze with the hands free Bluetooth. Had to buy some for my brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose fam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my headphones for awhile but purchased these for my wife and now she iz jn love with them also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for Music and excercise but not for calls.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the music, the main purpose to buy them was Gym exercise. But they are not good at all for taking the calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and they are so comfortable! Would definitely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! My wired headphones gave up on me, I can't do wired headphones ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones, never had any issues with them. Love using them to workout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the power pro beats for my son so he could listen to music while he workout in the gym but now to my surprise he use them everyday in daily work routines as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    BEAT'S WERE A BOMB!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats were a bomb! 1) For $200 they don't have a noise cancelling feature! 2) Each earbud is independent, so they don't always sync. 3) There was no bass response, none! And no EQ. 4) The sound quality was fair at best, especially compared to the $80 JBL's my wife has. They're selling the name Beats, not a quality product for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beats are the best. I've never used a better set of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Charging box too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but the charging box is too big. Abit inconvenient to carry in your pocket. The rubber holder could be abit softer.

    No, I would not recommend this to a friend