Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 29882 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 29,881 reviews
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pods ever . Best quality and sound. Iuffff recomendado full

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. Prior to purchasing these, I had an Insignia brand and I was very happy with its performance. After a couple of years, the earphones were not holding their full charge. They still worked for my daily workouts but would not last for an entire apartment cleaning. I looked for the same type but was unable to find them so I started to look at other brands. I always read product reviews and check YouTube video reviews prior to buying higher dollar items (I bought these on sale but was still over $200). Everything I saw was positive and Beats is a well-known brand so I felt confident in spending the money. However, I have been disappointed with these for a couple of reasons: 1. The sound is OK, but given the fact that these are normally $250, I was expecting more. 2. The main issue I have with these is the way that they charge, or more accurately the way that they do not charge. There is no way to tell that the earphones are actually charging by looking at the case, which is one of the things I liked about the Insignia brand. There have been several occasions where I went to use these only to find that one of the earphones was completely drained and useless. I now have to open the case the night before and check the app to make sure that they have charged but that can lead to other issues. It appears that in order to see the charge level for both earphones one has to be removed. There have been occasions that the night before when I checked them they are charged but when the case was closed one of the earphones got knocked off the charging posts and was dead in the morning. 3. Another thing I liked about the Insignia brand was that they could be turned off when not in use. These Beats do not have that option so they remain on all the time which is another reason that if they get knocked off the charging posts they continue to discharge. After experiencing the charging issue, I did a more specific search and this seems to be a common problem. When the time come to replace these, I will not be a returning Beats customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself but for some reason they just keep hurting my inner ear I have change the earbuds to the small one but they still hurt really bad any suggestions on how to get the inner ear to stop hurting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They stay put and do everything.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with beats. Just take the plunge you will be glad you did. Siri can make calls and text if you want. Oh the best part is they stay on/in your ear. Running or cycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Beats!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beats in a lovely color. Easy to use, perfect for daily use. Comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life. I use them working out and they stay in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of headphones I ever bought. Heard to find something that would stay in my ear and not hurt. These are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long battery life, great for high impact sports and stays put

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats Disappointment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard nothing but amazing reviews so I gave these a try. Such a huge didappointment. Agter my 1st workout I brought them home and charged them. Was so impressed with the bass and sound, I thought my search was over. Next.morning I was back at the gym and the right ear bud just quit playing. I tried every troubleshooting tip they could offer and nothing worked. Buggest waste of money yet and will never try them again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Powerbeats Pro

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Powerbeats pros. The sound quality is awesome and not too overly expensive. I would purchase them all over again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable Quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones in September 2019 and around Mid October, the reliability of connectivity stop working. One earphone would work, then the opposite earphone you would hear nothing. I immediately called Apple and the support person stated he would send me a box and return them for repairs. But, shortly after that phone call, I was able to get the earphones working. Apple never sent the box and I never followed back up with Apple because they seemed to working fine. As time went by, I would never know when the earphones would work or not. Again, I called Apple on 1/6/2020 and the support stated that he will send me a box for return. I asked, what I'm going to listen to? I suggested they just send me a new set and I will send the old ones when I get the new ones. Apple support stated, I can give them my credit card number and they will send a new set out and when they received the old ones, they will not charge my Credit Card. I declined leaving my credit card number, because. like they don't trust me to get the old ones returned, I don't trust them with my credit card number. So I'm waiting on the box, so I can return these High Dollar, unreliable earphones. I have owned several Beats head phones, these are the worst and most unreliable. I can remember better customer service from Beats, but like everything else in life, it's all about money and customer service comes second.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Powerbeats Pro

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than the AirPods Phone call quality is excellent Sweat and water resistance Epic battery life for the category Apple H1 chip is a workhorse for headphones Ambidextrous controls are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headphones ever,they sound so good and have lasted me a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for exercising

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, great sound and great battery life. Ear holders keep these in place while exercising very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones - they are replacing Powerbeats3, which I loved as well. the H1 chip is very quick with paring with Apple products- sound is excellent - best I have heard so far. I must buy especially for activity people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great happy to have them my last ones died and I’m so happy to be able to have more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and stay in my ear. The other ones would fall out. Easy to charge. So happy I can do my walks and they stay in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I love working out in them and they stay in the ear very well. Great sound quality. I can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beats!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Beats! Perfect for running. They stay over and on my ears!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro Beats head phones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. However, i use them with an Android phone s22+ and the sound volume could be better. Otherwise great product.

    I would recommend this to a friend