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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 29,984 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good quality, but has some annoying drawbacks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great earbuds. Their sound quality surpasses my current mid-priced earbuds and the inclusion of an adjustable ear clip makes my constant worries of having my earbuds fall out non-existent. My major criticism is how the Powerbeats are programmed to stop playing music when removed from the ear. This is problematic as I frequently listen to music with one ‘bud in. Whenever any pressure is applied or removed from them, they continue/halt audio playback respectively. This happens constantly back and forth when keeping one earbud it my ear and the other in my pocket. Additionally, the Powerbeats Pro have no transparency mode and no active noise canceling, which is a mild annoyance given their price-tag. Overall, I recommend this product on the basis of audio quality and peace of mind. If you’re looking for something that has more feature-functionalities at a cheaper price, I would look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Best and Worst Headphones Ive ever owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I both love and hate these headphones. The sounds is great. They fit my big ear holes. They cancel sound out pretty well while i'm using a table saw or just in public when I don't want to hear anyone. Great for remote work and meetings. They slick. I love them. The only gripe I have is they disconnect from my 2019 macbook pro constantly. Aren't they owned by apple now? It's so frustrating. Happens like 6 times an hour. No problems on my android phone though. Another thing is, if you leave them out the case, they stay on. I wish you could turn them off. But they charge pretty fast so its not a huge issue. Great pair, just one huge frustration for me personally.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these are great. The fit is good...they won't fall off while working out. Sometimes they need to be resynced while playing is the only reason i didn’t give them 5 stars. It doesn’t happen alot but it shouldn't happen at all to me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Great fit. Very comfortable for a 2 hour work out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Pretty good but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one negative for me is they don’t have active noise control. While the music sounds really good and even phone calls are pretty good, you can still hear all the outside noice. I love how they attach to the ear for a such a secure fit. Being that it’s an Apple product it works great with iPhone and Apple Watch. I like them for doing my yard work. But I still hear the loud lawnmower. I will use these in certain situations but I also have a pair of Bose earbuds that have the active noise control and that is a really nice feature. Not my favorite earbuds but I would still recommend these however

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound, Secure fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Beats purchase though far from my first purchase in the higher end audio range and I am really impressed. Have a pair of Bose SoundSport frees as well and couldn’t declare a winner as to sound comparison. Both amazing so comes to your preference in treble bass mid balance. Also, the Beats are secure in my ear while not causing that odd ear ache that comes with poor fitting buds. Could probably knock them off if you are cage fighting but for running, the gym etc they will stick with you. I am also impressed with the build quality of the buds themselves, the box not so much. Bose wins the better box due to design, solid build, and better battery life. Last issue, hard to switch between devices and very hard to connect to passive devices without screens. Have to be in box to connect? I don’t have a better proposal for them so hard to deduct points. The sound, solid build, and amazing fit get five stars from me even if there are small issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Pairing

    Rated 4 out of 5 stars

    Exelent for workout

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those headphone have a really good sound. Plus the fit is perfect for sport activity. the only reason I do not give a 5 stars is because if you are not carefully and precisely putting them back in the charging box it will not charge and sometime the pairing with the phone can take more than one attempt.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Battery Life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep one of these in my ear literally all day for work from 9a to 6p and make calls ALL day throughout the day. The battery just doesn’t die! I am a mortgage officer so I am on constant calls with my clients and back office sometimes for 25 min or more on one call. I love the fact that the last thing I need to think about is my battery dying and having to reup! Then there is no fatigue while having them in my ear for so long. After 6p i do start to feel some bothering but by that time I’m pretty much wrapping up my day, or ill put the other ear on and put the one I all day to charge! I’ve never heard any complaints about my voice quality from any of my clients and the call quality on my end is great!! I thought I loved the AirPods, but this just doesn’t compare! I’d definitely keep getting these over the AirPods any day! I used these for the gym where I do about 25-35 min of cardio and another 20-35 of strength training! These do not dissapoint!!! They don’t move! The sound is perfect for getting in a great workout!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    They sound good but with some minor issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So yes you know they sound good and have that beats bass. It’s a good bass but not a in your face bass. I’ve had a few issues with connecting, and I think it’s heat related. I keep these in my work truck. And it’s in the sun most of the day so when I jump in the truck I want to put these in so that I'm hands free. But they have to cool down and that takes a while or I'm stuck holding them to the heater. I'm guessing this won't be an issue in the winter, we will see. The other issue is the ear wing that goes over. I work outside so I normally have a hat and sunglasses. Well that wing gets in the way and can put pressure on your head or ears at the top as you have a hat, glass stems and the beats all fighting for that small gap on the top of your ear. This does kinda get un comfortable after a while. I'm thinking of looking at what Sony has or possibly back to my airpods. We will see.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good choice for what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these after our AirPods quit working. I wanted something that wouldn’t fall out of the ear. These definitely fit more securely but are more noticeable. The sound quality is amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, and it's very comfortable the sound they emit very good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for small ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good, good for small ears great quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Almost returned.. so glad I didn’t!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an avid AirPod user but I was tired of them falling out of my ears when working out or traveling, so I was so excited to get these because I knew I wouldn’t have that issue. However, after a week of using these and trying them out I was not a fan. I thought the sound quality was AWFUL and I couldn’t understand all the reviews saying they were good. I had tried 3 of 4 eartips that came in the box and was sadly boxing them back up to return when I decided I should do some more research. I kept seeing people saying the sound was unmatched when you find the perfect eartip for your ear, so I figured I would try the only one I hadn’t tried. I am so glad I did!!! The quality is absolutely amazing, I cannot hear anything around me, and the bass is amazing. So definitely give them a try and make sure you try every single eartip that it comes with because with the functionality and sound quality, these headphones are life changing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, great range, comfortable. Charging case is a great accessory for charging , long battery life on both the headphones as well as the case. Easily last 8-9 hours without the charging case. A little pricey , but worth the money. Reads text messages as they come into your phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Fair for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is good, sound quality is good. I just with they got a bit louder. I was expecting as much from a Beats product. While will drown out background noise at home or the gym, if other music is being played you can still hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Peloton earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds deliver a great sound. The base is outstanding but not overwhelming. They stay on my ear while I ride my Peloton.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats Pro are very nice. The sound quality is very good, they're comfortable once you get the correct earbud size, snug fit and easily pair with my Samsung Galaxy S10. I'd recommend downloading the beats app to check the battery life on the earbuds and charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for the gym

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to go to the gym, they are comfortable and they feel secure around your ears. Music quality sounds good and the battery life goes a long way

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headphone for anyone who likes to run and workout. It has great battery life ( 9hrs ) and fit comfortably. You can control each headset independently and they’re very secure on the ear.great for runners I like them so much I bought another pair. Overall a great headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts and casual use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for my workout, I have been looking for a set of earpiece that won't fall off as I run, and these work perfectly. I have used them constantly for my 5mile runs and they stay in place and the sound quality is great. Battery life is amazing! Great buy!

    I would recommend this to a friend