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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 22663 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 22,663 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these hesdphones easy to use they fit great and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    BeatsPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, love that they stay put and have good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good very comfortable. Battery great. Pleased with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love using my beat for my exercise and it really helping because i can listen to music and text massages and receive calls without deeping my hand in my pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best shops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ! This product is amazing, I love it! I've already had four pairs of these, and the battery lasts for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Sound Good but im not impress, AirPods Sound Almost the same as this, Battery Life Outstanding Unbelievable 5 Plus there To Put it in Your Ears a little bit of hustle after 2 hous hurts a little. After All 4 Stars. David C. Thanks,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very comfortable to use daily Battery last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with customer service...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and I was happy. After a few months one earphone stopped charging so I made an appointment By using the best buy website. I showed up at the store at the appointed time. Imagine my surprise when I found out that despite the appointment, I had to queue up with people who also came to the store for a similar reason without an appointment. I asked the manager to explain the situation. MakingAppointment is for that the store will knows that I will appear. And then I have to wait like at a doctor's appointment. That was the manager's explanation for my complaint. And that they don't have enough people, so what are these appointments online for? I was not only one at the long line in the store with the appointment. It was a cesar bay at brooklyn. Shame on you Best buy store. Despite my dedicated, or rather wasted time, I still had to do an appointment to the apple store to solve the problem with my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect love them sounds good, fits good, light weight. BUT after about two months, I would charge them and when i would go to use them 1 would be 100% and 1 would be 0% and now this happens a lot. Sometimes I cant get them both to work, I would have to re connect them to my phone to get them both to work. I have looked online and this is very common for the powerbeats pro. I can not recommend for a much as I like them I spend so much time getting them to work right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! Great sound! Love the upgraded design. Only thing I would change would be the middle circle button gets easily bumped by your fingers if you’re trying to adjust them on your ear. Otherwise a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding All around Sound Quality and a very Secure Fit!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds that stay on ear and sound great. I wear them at gym and walking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Primary use is gym and talking on the phone* I had the powerbeats3 (before Apple bought Beats) and they were the best workout and general use headphones i ever had. I was incredibly mad when they finally called it quits on me and the earpiece broke leaving me to get a new pair of headphones. So what was next? another pair of Powerbeats3 (apple as manufacturer) or try out these new Powerbeats Pro? Well, I'm screwed as an android user either way because both are made by Apple and preloaded with Apple software. I decided to go with the Powerbeats and let the complaints begin! First, you can buy Sony MX3's & Bose QC35's on sale for just as much if not maybe $20-$30 more than these (dont try and call me out on this because these prices were up last week on the BestBuy website). Though i wouldn't use those headphones at the gym, some people do, and when you compare tech and price point these fall incredibly short. Also worth pointing out those headphones carry a 15+ hour battery life. Second, whatever software is loaded wreaked, and continues to wreak, havoc on the streaming of my videos on my Galaxy s10+. Specifically this interferes with YouTube constantly. Regardless of the features, such as pausing the video when you take off one of the earpieces, this buffers and pauses the video constantly with no interference from me (the user). Third, as many people have complained, the charging case, while incredibly useful (when it works) is bulky and the earpieces don't always charge. Mine are less than a year old and i have had earpiece charging issues for the past 2 months. I went to the website, followed troubleshooting (cleaning, unpair, ect) and nope! still have issues charging. The light on the case used to light up when the pieces were in and charging (even if it was not plugged in) but now it doesnt. All that being said, i use these mostly for the gym and talking on the phone. People can hear me and the earpieces stay on about 98% of the time when working out. So when they work, they are great for what i bought them for, but now they are not reliable. AVOID - Just another unjustified, overpriced, Apple product programmed to die so you can spend more money. When these kick off i am going somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great just need a little tweaking on the charging.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them for running or exercise. Not a chance to fall out. Charging is a little finicky as well as putting them in the case is odd. But they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Battery life is decent. Sucks pairing and charging. If you put them in the case, you gotta make sure they are charging. Aometimes, it takes multiple rimes pulling them.oit the case before they pair with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    work well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for fathers day. He loves these buds. He wears them while exercising, doing yard work, and around the house when he's ignoring me lol. He's a sweater and they are still in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Behind the ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for walking or working out in the gym. You will have less problem with losing them since they hook on the back of your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the perfect truly wireless headphones for me. They feel nice and secure and have great sound. They also let you hear your surroundings so they are great for running. If you are on Mac or iOS platforms, the syncing is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Rule!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and deep bass. Very comfortable to use and can wear them all day! Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Frustrated over a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for workouts and they stay put as I want. Buttons and uses are user friendly as is single bud option. Set up is seamless. Right bud doesn’t work sometimes. When I decide to return it, it works again. Hopefully I can resolve this issue and not deal with this frustration. I have not reached out for help as of yet

    I would recommend this to a friend