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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30030 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1073 Showing 21,441-21,460 of 30,029 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get loud enough For the money but I guess it’ll be OK

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for sweaty ears.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a second pair because they were on sale. Great option for Apple users. Sweat resistant, and they don’t fall out like earbuds, unless you have sweaty ears. Of you do, theses are a great option because you have the added security of it wrapping behind your ear too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Be careful in using, it may misaligned when not taking care well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I figured out how to properly seat them in my ears, these earphones have been amazing! The sound is awesome. They even read my text messages and give me the chance to respond! I don't like the massive case but I won't reduce the number of stars for the product for this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    CAUSED AN EAR INFECTION!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, great sound and battery but caused a chemical burn that led to an ear infection. Tried to explain the situation to return Dept manager at Best Buy where they were bought but they would not work with me because past the return period. SO VERY DISAPPOINTED!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quick service and delivery!! Superb product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym and they’re definitely good. They just have a better grip compared to the AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Beats by Dr. Dre - the only issue it has is on Its Bluetooth distance range. Other than it is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the feature when you take it out and they stop playing the music and picks back up when you put them back in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, does what it's supposed to do. Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have apple ear pod and these things are much better for exercise. They connect automatically just like Apple air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife for Mother’s Day. I already have a pair so it would only be right if she had a pair also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Great customer service and fast shipping. Safe packaging too. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can only use one headset if you want and both headset can control the volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out. They are water resistant which makes it easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just What I Needed.Can Not Complaints What So Ever.Would Recommend These To All Of My Friends

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not buying Beats products anymore.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month this started having connectivity issue. I have two Macs and I had to always hard reset in order to switch between one Mac to another. Apart from this, the right ear phone does not sit well in the charging case. A little movement of the case would stop charging. As a result most of the time when I want to use my earphones, I find the right earphone completely discharged. Sent it to Beats customer support but they sent it back saying they did not find any issue. Basically I paid $200 for a moth of usage. I don't even use it anymore because it is super annoying and Beats is not ready to fix or replace it. I had assumed their customer support will be like Apple but apparently that is not true. I understand it is possible to have few malfunctioning electronic devices but at least accept the mistake and fix it for the customer. Not buying Beats products anymore!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , just opened the charger case and the iPhone asks if I want to connect . The best headphones ever .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend he travels often and needed something that would make travel easier. He loves these and is always using them during his workouts and when he has to be on the road. The sound is absolutely amazing on them also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Replaced a pair I had three years ago.

    I would recommend this to a friend
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