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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1339 Showing 26,761-26,780 of 30,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but my left earbud is not working and has alot of static sound interfering with my calls. Unfortunately I opened my purchase after 14 days so i cant return my product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for to listing music everywhere you go

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two elements to these headphones I want to address. The fit and over-ear design is absolutely wonderful. They stay put and don't have wires snagging on your neck or clothes. Sound quality - I honestly thought something was broken with these. This is the worst quality output I've had in a headphone since flat on-top-of-the-ear plastic foam ones I had with a Discman. These are soooo bad. My previous workout headset was the Bose SoundSport Plus, compared to that set, these headphones are of gas station quality. Seriously, there is zero bass, everything sounds hollow, increasing volume is just painful and sharp. I'm incredibly disappointed with this purchase and, if sound quality is of any importance to you, I suggest spending your money elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for runners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are pure excellence! i love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like I’m at a concert! Great for gym use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not for Working Out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they aren’t made for working out or running. The design is flawed (sweat destroyed them) and the battery points corrode (turn green) and they don’t charge in the case. After looking into it more they have multiple lawsuits on the design. You have to keep trying to get them to connect to charge. Do not purchase if you plan on running it working out with them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging system is garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side quit making charging connection after about 2 weeks. Returned/swapped first pair for same problem, obvious major design flaw. Returning these for something different tomorrow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Poor quality sound for Samsung Note 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound for Samsung Note 10 and too expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar sound quality, feels like they go down each version made.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre - Powerbeats Pro Totally Wireless Earphones in Black look good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like how these fit me, have different brands and these I almost never use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loved Them Till Now

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used them for running. Recently the right bud quit charging or holding a charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They're Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Channeling a little Tony the Tiger! I bought these for my daughter who had AirPods and she loves them. They were originally for just working out and being active and she likes them so much they are the only ones she uses any more. It wug due nice for a little bigger color selection to be in stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. Gadson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok.I feel the quality gets worse with use and time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    terrible for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, half the time one side or the other does not charge correctly and you have to be aware all the time about how you place in the charger. Even if you clean the contacts and place perfectly always have only sound out of one ear. Do no buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had better the hurt my ears if they are in too long and they don’t cancel out noise

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware... Great but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these a 5 as I love them however. Beware they cause my inner ear to peel and leak after a few uses and I can no longer wear them. Yes I clean them. The older Powerbeats 3 never did this. I think it's the water resistant material they use that irritates people's ears as there is a whole reddit on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but not a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only issues is that these hurt my ears after about 1 hours of wear. Not a good fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good audio/Bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound clarity is good, but not a very comfortable fit. AirPods pro are the way to go!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    It is what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok and work as advertised. Charging is finicky and unreliable. Plastic ear plugs make your ear holes hurt after about an hour and a half to two hours. I recommend getting these when they’re on sale as they’re definitely not worth the MSRP price.

    No, I would not recommend this to a friend