Customer Ratings & Reviews

I bought for someone as gift. I hope they liked it.

did not feel good in the ear. Honestly keep looking.

When they work, they are great! But almost all of the time one or another of the head phones will not connect, despite the other phone being paired. I have returned it for repairs, but they still can't fix it.

At first they was working fine. Now my vivid goes in and out while I’m in the phone and it disconnects by itself. To many problems and now I can’t even return them smh highly upset!

It does its job, nothing too great , battery could last longer

Havw to return it sounds no aa i expect I exchanged for Apple

They really suck I’m a truck driver they really suck

These headphones are pretty decent on sound … but sweat proof is a whole other issue If you’re The hardest working person in the room … might want to get a different pair of headphones :)

Poor connection and left ear doesn’t connect at all now without a reset. Best Buy return period passed and Apple has yet to fix and says they ‘cannot replicate’ after 3 attempts.

Much prefer the Bose Sports Earbuds. These are very touchy - you can't independently listen to one without the other shutting off. Would NOT recommend nor purchase again.

Extremely bad customer service experience from Best Buy, after purchasing the item I tried to do price adjustment as the price dropped %25 but the site and application didn't let me do it and the customer service was also didn't help me. Next time I'll choose another online seller like Amazon

looks nice. the sound soso. its perfect for training in the gym

You will not have full control over all features unless you have an Apple device. Even downloading the app on an android will not give you full control. Automatic ear detection can't be disabled on an android. I liked them otherwise but spending $200 and not having full control is absurd.

One ear stopped charging after only 2 uses. Reading other reviews it seems like it may be a common issue. They’re great when they work like they are supposed to but a hassle to get fixed when they stop charging

The quality is a joke. The volume level is extremely low compared to AirPods Pro or BoseSounport Free. The bass, they completely forgot about, there is absolutely no bass on these and I thought Beats were known for that. I own BoseSoundsport and AirPods Pro, I bought these because of the ear hook for running and I was going to sell the Bose. But after trying these, I just couldn't believe how inferior they were. These head phones should retail for $100 to line up with how they deliver sound, and even at that price I would be hesitant to buy them. Stick to AirPods Pro or Bose if you want TOP quality at a fair price.

Love Love My Beats.. I kept going back & forth & reading on line what was the best Earphones. These are the ones. I am older but still Love my Music & I can talk to My Family. Ride my Bike, Walk & do my chores around my home with these on.

These ear buds did not work great with my iPhone XS Max. The sound is great,but when receiving incoming calls you can not hear them ring the ring is very low to none at times.

Sound is not as good as I would have expected for the price.

Because beats is owned by Apple, they won't allow some of the useful features of these headphones to work on Android phones. Apple sucks that way. I could never get these to pair consistently. Sometimes it all was fine, the next time not so much. I would have to reset the headphones, turn off Bluetooth, restart my phone, etc, etc. A royal pain in the butt. Same experience with multiple Android phones, but they would connect flawlessly to my son's iPhone. It finally got to the point where the left ear bud would never connect/work with my phone at all. I gave up and gave them to my son. Apple sucks!!!

I actually bought these as a gift for my mom for her birthday and she had no idea how nice they would actually be. She wanted a pair of true wireless headphones to wear while she works in the yard and had fallen in love with these!!!