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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1348 Showing 26,941-26,960 of 30,049 reviews
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Best buds on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is, my boyfriend is the most destructive individual I know. He has damaged or lost so many other ear buds. But these are amazing!!! He works in construction and these actually stay put all day/never fall out. The battery stays charged all day long. And the sound quality is phenomenal. Well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay connect to the iPhone and drop calls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were Very easy to lose, and the music cuts out from ear to ear at times as if they have a shortage. I’ve hung up on people a lot when adjusting the earphones in my ear the beats button it tapped or swiped disconnects really quick .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Invest elsewhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, terrible sound quality. Amazing return policy of 15 days here at Best Buy leaves me with them since I’m at 20 days (thought I’d give them a chance).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Bluetooth pro. These have got to be the worse ever by far. I got a pressure ulcer in my ear from wearing them but I kept pushing to give this a chance. The sound isn’t the best and I was on the plane and there’s no noise canceling. Plus because it’s owned by Apple you cannot return even with total tech. You have to go to Apple. I don’t recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can I give it 0 stars? AWFUL SOUND QUALITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I’m saying this but... I’ve had earbuds from a DOLLAR STORE that sound 10x better than these. If you want to listen to music on an original iPhone that’s wrapped in a few thick layers of fabric, wrapped in paper like a Christmas present, and vacuum sealed in a bag 3 times over, then by all means buy these. In all honesty, the EarPods that come with iPhones make these seem like they were designed by a def person. Dr. Dre should be ashamed that his name is on this product. I know you don’t buy Beats if you want the best sound quality. But at least make a half decent product. Even if I payed $19.99 instead of $199.99, I’d still be returning these tomorrow. My AirPods are awful in every way and I’d still take those over these any day. DO. NOT. BUY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my boyfriend and he absolutely loves them. Super versatile and easy to take on the road. He already has a few other headphones from Beats so maybe he was a little biased.. but he still loves them :).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pass! Seriously!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple instances where I have had them on the charger overnight, and have had one be dead the next morning. Apple hasn’t been very helpful in fixing them either. They want to replace them (nearly new) with who knows how old refurbished ones. And this is the second pair I own. I was told the newer models work better. Yeah, no. Not even close. One, or the other will be dead at 1%. I’ve seen one bud connected to different things around my house. While in the case! There is a problem with these, and Apple either is clueless, or just want them to connect to one source period. Yikes...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didn't charge so much for different colors. This particular pair keep disconnecting from wi fi- blue tooth. my other pair no problems and sound is great. still they are pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice, but not worth the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but for the price and color that I got, I just don't think it was worth it. I ended up getting another brand of earphones. I wasn't satisfied for what they were and how much I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had a pair of beats before they came up with so I bought them in to the store to pick out a pair and pick those he loves those boots poles we have now he’s so excited and would not put them down that’s a investment thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats Pro are terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Apple AirPods for several years. I purchased Powerbeats Pro hoping for better sound and noise cancellation. They were terrible for sound. I returned after about two weeks of using and am back to using AirPods. I can’t believe apple would release such a terrible product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like to workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ear a little bit and not easy to use as explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They’re so versatile that you can use them in the gym or use them for work when you’re on video calls and don’t want to have wires running around. The color is also really cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too bulky otherwise it is very good headphone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but I missed placed them in I just don’t like how there’s no way to find like on the AirPods were able to find them on your find my iPhone app but with these theirs no way that I know of to find them if you miss placed them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good but doesn’t fit on my ear very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice when transitioning from wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect item to transition to wireless. Love the compact charging case and without fear of losing them. I'm a Beats fan so it was easy to select these and I'm very happy. Sync with your Apple products in a snap.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for studying but have big connection issues. They will randomly stop playing audio but on your device it will show that the video or music is still playing. The only way to get them to work again is to put them back in the case and reconnect or restart it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to charge often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to charge often powerbeats 3 is a better choice

    No, I would not recommend this to a friend