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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 30,032 reviews
  • Rated 1 out of 5 stars

    Very inconvenient, not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, but overall very poor product. The 2 main problems are that they do not play with just one bud in. IE, if I am listening to music and take out one of the head phones, they stop playing. The 2nd problem is that they do not auto pair with any of my bluetooth devices. Not the end of the world, but having to manually pair them every time you want to use them is fairly annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be louder talking on the phone people can hear all background noise. As soon as my 15 day return and exchange expired that’s when problems started. Right eye bud no sound have to put in case for to restore sound with 100% battery. Now left side starting to do the same. Today when working out sound on both buds was going out. Really messed up my workout!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Excellent reception and clarity. My inly pro is the part that goes over my ear competes with my glasses arm. I like the ease of pairing, just need to open the box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear bud will not charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I have bought. The first pair the left ear would not charge within a few years and I thought is was because I was wearing at the gym and from sweat. This pair was bought in July of 2023 and the left ear will not charge again? I sent out for repair and they were returned saying nothing is wrong. Anyone else have this problem?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced junk. The connection of these headphones is terrible. I paid a premium for what? Way to go apple/ beats

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant! Love these! I have used the Baby PowerBeats for years and really like these also but the only thing, the cord does get in the way while working. Cordless, all stars now!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like that fit so return them and got the beats fit pro which fit a lot better with no pain

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit hurt behind my ears bass is awesome. If you are not wearing them for longer than 3-4 hours then they can be very comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Waste Your Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The port charge is a 1/3 of that compared to lesser brand earbuds and the battery life for the earbuds alone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it comfortable in your ear ..however the other person on the other side can hear even your breathing..noise control is not good at all the other so I can hear every single sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds I’ve ever owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned. If you have an iPhone I can’t recommend them enough. Easiest connection in the world and the charging case makes them that much cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds! Had a different brand that were crap and not much cheaper. Should have gotten these to start with. Easy charge and sync. Would definitely buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge correctly , i do not recommend this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud will not connect with the left so looks like I will be exchanging with Apple

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    I expected more for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was good, but the sound just wasn't as great as I would expect for the price. I returned them and purchased something with a lower price tag.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats have no beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging unit stops walking after 9 months I've been trying to get a replacement, still working with best buy and apple care

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband broke one of the last ones he had and was so disappointed that he didn't have a complete pair because he loves these. I just had to get him another one. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sacrificed sound quality for battery life. I will never by another beats product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a great price! The Lava colored headphones were the lowest price and well worth the money. Bought them online with in store pickup, which went smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    5 month earbuds.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these earbuds in August, they stop sending signal to pair February. Wouldn't recommend.

    No, I would not recommend this to a friend