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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1363 Showing 27,241-27,260 of 30,049 reviews
  • Rated 5 out of 5 stars

    Happy Birthday Son!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new beats! The color and quality meets our expectations! He said airpods were not man enough for him and wanted the Beats! Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Purchased faulty equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stop working and charging after two months..Don’t know the procedures to get it fixed. Lost my receipt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerboats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these PowerBeats Pro for my husband for Valentine's Day gift (he opened early) and he told es them. Yes I definitely recommend . GREAT GIFT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted wireless headphones for the gym. I looked on the website, found them ordered them, and picked them up when I was notified. Quick, easy, simple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like beats pro, however the sound quality for conversation is not that great. Music and movies is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amzing sound but , sometimes hard to put on the ear. I guess I am use to air pods how easy they are to put in .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good upgrade music quality is good more than good but again they need to work on the calls to much background noise

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied Poor connection after months of use Went to the store to find out options for repair Very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DNB RESEARCH CHARGIING ISSUE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked a few months but sounded great when they worked. Apparently there is known issue with them not charging after a while (google it). Wish I would've known before hand because now I'm getting the run around to get them repaired. Yes, I have tried some of the online fixes. These are dead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Self-discharging after only 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but they started self-discharging after only 15 months. Take them out of the charging case, and they start discharging when not being used. This just started happening a week or so ago, so I'm going to see if I can keep them "usable" by keeping the charging case plugged in to keep the earbuds charged (otherwise it eventually drains all the charge from the case).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Check the materials before you purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause ear pain/ my personal opinion I could have a sensitivity to their material. Eternal ear pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality seems good but I cannot get them to fit properly. It is like a puzzle to get them back in the charging box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could use Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. I like the idea of reading text messages... My only concern is it doesn't come with Noise Cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I bought, husband loved them so much, I had to get a pair for my son. He liked them better than the air pods and they don’t fall out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the curbside service is what made the overall experience outstanding. She went above and beyond to help with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these in Jan. this year and the right ear is gone and I really like these doing my morning walk, hopefully, they have a year warranty and I can get another pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other power beats and this purchase was the worse. It is difficult to charge. One ear charges all the time but the other ear never does.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose wisely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me sound as if I was muffled and there was an echo. First time buying, not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them so far. I read the positive and negative reviews and so far mine are very positive! Also, loved that I was able to get them on sale saving $50.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Amazing Until Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that the time that these worked they were AMAZING! There I said it… Now the “first pair” lasted just 9 days. Yes, that’s what I said, 9 days! I returned them for a replacement and the second pair lasted 11 days. Yes it was an improvement over the first pair but nothing to write home about. That was all I could take for spending $179 for them so I took them back for a refund and will look for something else. I didn’t run into any charging problems like others have stated. Both of the headphones sounded and performed AWESOMELY when they worked. For them to just stop working out of the blue baffled me and I will not be looking at buying these again. Another Beasts headphone pair, HELL YES, but not this particular type. Hope that helps with your decision. Good luck on your next purchase and I hope if you do get these that they last way longer than mine did. GET A WARRANTY, cus if they quit after the return period, you’re out that $$$

    No, I would not recommend this to a friend