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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1363 Showing 27,241-27,260 of 30,032 reviews
  • Rated 2 out of 5 stars

    No Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was zero bass with these. Returned a couple days after buying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied Poor connection after months of use Went to the store to find out options for repair Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they charge. Sometimes they don’t. Sometime 1 charges and the other one doesn’t. Sometimes one works and the other one just makes a tweaking sound. You have to disconnect and reconnect them. Not worth all the trouble and time you have to spend trying to get them to work properly. Big waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amzing sound but , sometimes hard to put on the ear. I guess I am use to air pods how easy they are to put in .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Amazing Until Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that the time that these worked they were AMAZING! There I said it… Now the “first pair” lasted just 9 days. Yes, that’s what I said, 9 days! I returned them for a replacement and the second pair lasted 11 days. Yes it was an improvement over the first pair but nothing to write home about. That was all I could take for spending $179 for them so I took them back for a refund and will look for something else. I didn’t run into any charging problems like others have stated. Both of the headphones sounded and performed AWESOMELY when they worked. For them to just stop working out of the blue baffled me and I will not be looking at buying these again. Another Beasts headphone pair, HELL YES, but not this particular type. Hope that helps with your decision. Good luck on your next purchase and I hope if you do get these that they last way longer than mine did. GET A WARRANTY, cus if they quit after the return period, you’re out that $$$

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good upgrade music quality is good more than good but again they need to work on the calls to much background noise

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted wireless headphones for the gym. I looked on the website, found them ordered them, and picked them up when I was notified. Quick, easy, simple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality seems good but I cannot get them to fit properly. It is like a puzzle to get them back in the charging box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived DoA unfortunately very disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not long at all.only 4 hours at the most.... when others will hold a two to 3day Battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I bought, husband loved them so much, I had to get a pair for my son. He liked them better than the air pods and they don’t fall out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is terrible, when I first got them I was going to take them back thinking I had a defective pair, but listening to others the sound is just bad. I had a pair when Dr Dre first made them and those were great but these are garbage. It's well made, but the base is so low, it just very disappointing because I know how they are supposed to sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but the curbside service is what made the overall experience outstanding. She went above and beyond to help with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok -but hard to wear with glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they do not fall off/out, they are still a bit uncomfortable to wear (especially since I wear with glasses).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these in Jan. this year and the right ear is gone and I really like these doing my morning walk, hopefully, they have a year warranty and I can get another pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Beats for a friend who was disappointed to say the least. The sound quality wasn't great and he couldn't connect them to Bluetooth in the gym.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I would recommend checking elsewhere. You can get Skull Candy for a quarter the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue and the hook design. Comfortable except for the case which is too big for convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a couple pairs and my mom would borrow them every once in a while so when I saw they had the pink in stoock I had to get them for my mom...she cried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them so far. I read the positive and negative reviews and so far mine are very positive! Also, loved that I was able to get them on sale saving $50.

    I would recommend this to a friend