Customer Ratings & Reviews

Trash, $200 later, less than a month wearing and they’re already messed up. Worst part Best Buy’s charges customers premium prices, yet give you a 14 day return policy. At least other top lesss expensive stores give you a better return/exchange policy. My next purchase will be somewhere else.

These are terrible. The right earbud has stopped working. Won't charge at all. And now I'm 2 days past the return period. Such a waste of money. Wish I'd never bought them. Plus the Best Buy return time is way too short. PLEASE do not buy these..and PLEASE do not purchase from Best Buy.

Volume too low. Could not hear much. Phone calls were hard to hear.

It was a gift for a relative and he is so happy with this because he can communicate better with his family in the Philippines hands free;)

I never used this type of headphones before I usually used the beat studio style but these have exceeded my expectations.

Love the headphones! Have no issues with them coming out during workouts! Only complaint I have is I wish they had a little better bass!

Awesome just what I needed for work. I like that I can talk to the ear phones to text or answer calls without ever picking my phone up.

Love these. Compact. Easy to use. 100% compatible with Android and Apple. When I put these on at work, I hear no one, just the way I like it.

Sometimes they charge. Sometimes they don’t. Sometime 1 charges and the other one doesn’t. Sometimes one works and the other one just makes a tweaking sound. You have to disconnect and reconnect them. Not worth all the trouble and time you have to spend trying to get them to work properly. Big waste of money

I like that they automatically turn off when I take them off and are already turned on and connected when I put them on. Very pleased with this purchase

The sound quality in these is not on the same level as other beats products. Regardless of the ear tips I used it didn't compare to previous purchases. Another annoying thing about the os the control buttons on both ear pieces. A simple tap accidentally and one is off or a track is skipped. There's no way to disable them with makes it even worse. I expect more from a beats product and these were a major let down.

Absolutely love these headphones. I have been a beats person for many years and these are just as great as any of the other ones I have bought.

Purchased these a little over a month ago for my husband and one of the earbuds is not working already....of course right outside of Best Buys return window, Very disappointed in this product.

This is a great product I purchase for my son. He is totally happy with it. Also, I received great customer service from Best Buy. Awesome!

Purchased these for my son for Christmas! He’s definitely enjoying them and after testing them out for a moment, I’ve purchased myself a pair!

not worth the price. headphones turn off randomly. sometimes they both work at the same time, other times the R or L speaker only works. so many bugs. dont buy

Did not like the sound or how they felt and to return them.

Don’t like sound quality, I’m use to much better clarity

Quick connection and good sound. Use often for working out and making phone calls in the office as you can use either one as a bluetooth headset.

My step father loves them he has wanted them for a while but couldn't afford it so I said why not and they are great not easy to lose them.