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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 30,032 reviews
  • Rated 1 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 1/2 weeks of owning these the left earbud stopped holding a charge. Could not return back to Best Buy. When to the Apple Store to have them repaired. For the price you would expect better quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a nice set of headphone. Thought It would be more controls on the headphones and the sound is muffled a bit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unreliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a handful of uses, and less than 2 months of age, I encountered problems with the left earbud coming out of the case dead and unusable. After a frustrating 2 hours in chat with Apple support, I eventually was forced to take them to Geek Squad to get something shipped to Apple for service. One of my most disappointing electronics purchases ever! Buy something else!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but after having 2 weeks one side doesnt want to charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair. I brought my husband the first pair and he loved them so much that he brought me this pair. They are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and content with my purchase have loved using them since I got them! Only hitch they have been a pain connecting one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever I bought a pair for me had to get a second pair for my wife, now looking to get some for my son. Awesome for gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love these. They're different from anything that she's had in the past. Plus they're easy for her to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Super easy to use and are great for on the go. Never have to worry if it is going to fall off my ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - sent to Apple twice for repair in 1 yr!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Beats Pro as a gift for my spouse in December. It is only August now and I have had to send it Apple for repair twice already. It just disconnects one speaker suddenly or just stops working. Resetting it did not seem make a difference either. A lot of money for a sub-standard product! I would not recommend it. It looks good, but that’s where it ends!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right headphone is not working - not happy at all . Not loud enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats have good sound quality unfortunately the battery life is not as advertised on package. They die really fast and i constantly have to recharge them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I wish i can return them..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i can return them... they connect some time and sometime they don't..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wears these everyday! They are so easy to set up and use. He says they are the best headphones he has had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Only crappy part is the button is super sensitive. So when snowboarding it pauses on and off a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. Recipient very pleased and thought they worked well. Good value.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor headphones for listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music kept skipping Did not connect to my phone Poor sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these. I mainly use them to listen to music while exercising or sitting on my porch in the evenings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for working out at home I connect to my Mac air they are a little tight on my ears but are good for exercising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set got them on sale for $170.00 with a price match, ended up buying 2 more for my kids

    I would recommend this to a friend