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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1417 Showing 28,321-28,340 of 30,032 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very convenient! I love the so much !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can’t figure out how to use the Apple care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these lost them and need to replace but I can’t figure out how

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    beats by dre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the pickup was fast and easy. i love my purchase very good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyyy better than AirPods!!!! Beats did it again. Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it!! Super easy to use. High tech and really cute colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones out there. Love these so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair as of this year, can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earphones, easy to use, good size and convenient to carry around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have small ears so i didn't like the fit but it's still a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they were on sale and had the color I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gym time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them! They work well while I’m working out at the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, just keep them charged! They get static when starting gmto die.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good and would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear phones. They are they best I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these they work great i highly recommend them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs a case upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but the case is too bulky, it’s slips out of your pockets easily

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Charging, Connection, Volume

    Rated 1 out of 5 stars

    Extremely Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones under perform and under deliver for their price tag. Frustration #1 - Connectivity I connected the head phones to several devices, placed the device in my pocket, and started my workout. With every device they would cut in and out several times during my workout, like I was tuning an AM radio. This happened with all my devices and they are Apple products which should pair and connect seamlessly. Frustration #2 - Charging The charging case has a long battery life and a cool design. The flaw is that the earbuds are difficult to get into the perfect spot to charge them. Once you do get them in the right spot do not jar the case around in any way. On several occasions I would pull them out and one of the buds would be dead. I could never throw them in a bag without worry of them popping out of their charging station. Frustration #3 - Volume The sound and bass are great, but the volume level lacks. I put in a $50.00 pair of Bose wired headphones and I get more volume from them. These headphones are great in an empty room, but put them in on a subway or gym setting with ambient noise and good luck hearing your music. Frustration #4 - The amount of refurbished and refreshed Powerbeat Pros on the market. Simply Google - Powerbeats Pro Refurbished and you will see every major supplier with thousands of these waiting for a sucker to buy. I bought a brand new pair that I am hoping are a lemon, but I am sending them into Apple for them to "repair". I will now get a refreshed pair of headphones that I paid full price for. There is a reason there are so many refurbished pairs of these on the market....They just are not made well and have tons of issues. Frustration #5 - The volume rocker is nice, but the stupid pause/play and change song button is annoying. It is a cheap button and if you change songs you push the earbud deeper into your ear and moving the earpiece off your head. Again, unless you are sitting in an empty room not moving...but I think these are marketed for people on the move. Pro #1 - They do sit in and around your ear nicely. I haven't found a better pair yet that does this, but if they don't stay connected, don't stay charged, don't have enough volume...It doesn't matter. I recommend purchasing a refurbished pair because there are thousands of them on the market, for a good price, and if you buy a new pair there is a good chance they will be sending you a refurbished pair after your new ones don't work properly. Happy Shopping!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones. Was a great purchase.

    I would recommend this to a friend