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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 30,050 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this .. got it shipped to my house .. charging cable was broken and wouldn’t fit in the wall adapter and headphones has dents and scratches.. I returned it the next day and I have not got my money back .. still waiting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using them since first generation and they are all great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use, traveling, and working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats never disappoints when it comes to earphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good need more battery life only 1.5 hours not enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in a few months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine at first, but they stopped working after a few months. Even with purchasing AppleCare, they make you jump through a ton of hoops to get a replacement. If you need them to be reliable, these are not for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband and he enjoys them very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very easy to use. So far, so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is this the best Powerbeats can do?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these since nothing stays in my ears when running. When they are in my ears the sound is adequate, but they pop out when I start sweating. No use to me. I bought Bose earbuds and am very happy with that product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for my for gym and driving I love earphones

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Wont stay paired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wont stay paired to my galaxy s20.. i keep having to repair the device and in many instances restart my phone to get it to pair it..plus i keep getting am error mesaage saying to check my Powerbeats pro settings

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for kids and adults. They are real easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth completely wireless earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this item , I use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great individually or as a pair for music or movies

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them as they hurt my ears. I bought another headset from BestBuy with noise canceling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my husband, he loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Can’t Do Everything Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that these headphones would sound better given that there beats but no, they do not. Apple does a lot of things well but headphones are not one of them. Apple needs a app specifically to alter sound with these headphones they create. I’m returning these today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but the sound quality is unbelievably poor for any amount of money. I bought these for working out but I will be going back to the ones that came with the phone as I have already returned these to Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, easy to use, no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. No issues so far. Pick up was easy.

    I would recommend this to a friend