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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 30,032 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buy Beats earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a Thanksgiving deal ordered for store pick up 2 hours later got notified they where ready and took me 10 mins to pick them up. Love the Beats they fit in my ears perfectably and when around the house i only need to put one in. Quality of sound great and for my usage the charge lasts a long time. The only con is that the charger does not come in a carry case that would be nice so you could then clip it on your purse or belt if needed other than that they are great the navy is a suttle color but nice - nothing but 100% for Best buy on price and service and 100% on the Beats earphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY DISAPPOINTED FOR $250 BUCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND KEEPS BREAKING UP NO MATTER WHAT APP I USE. NOT WORTH THE $$$...!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok but not like Bose. The sound doesn’t have enough punch, however the ear straps and ease of use with apple make these a great choice for active people.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think something wrong with them cuz they don’t stay charge I need to find a place to take them to so they can get looked at

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Earphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good choice faulty and not loud. I had to increase the phone sound to get the earphones louder.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only one works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for $250. Only one has worked after 3 months of use. I sent back to Apple twice and they returned both times saying they were good. Buyer beware

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working great when I bought it and now it won't even connect to my Samsung s10+

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these several months ago and they stopped working, I returned them for a new set and so far they are ok. The quality has gone down throughout the years!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work half the time. The other half I have to reset them so they both sync when I take them out of the case. Completely unreliable for the pirce.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sweat damaged and had to pay to fix it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even one year..water damaged because of sweat. I had to pay $30+tax...even tho i had a warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    SO SO OKAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE EARPHONES WITH VERY GOOD SOUND BUT IS IRRATATING TO WEAR AFTER A HOUR. DONT FIT COMFORTABLE BUT MUSIC IS OKAY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good quality, but poor for small ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the overall shape of your ears is on the smaller side, these are not for you. These did not want to stay put around my ear or inside it- even with the smallest squishy-bit available. Great quality sound wise and feel, just wish they suited my ears better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rating is fair..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is fair for this technology, it serve it purpose but it disconnect always to me phone. Sound quality is fair as well if I compared to my Bose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a better quality. I did read people’s reviews and I still wanted to see for myself. Nevertheless I was not impressed nor was my family.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats stop beating!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the product while it worked; unfortunately I had to return the product. I was disappointed the color was no longer available!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 month broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a month ago and already one ear does not work. I would not reccommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio is not good on the galaxy ultra 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to pair, buts its really low audio for beats and the price was not worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Best buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and don’t fit comfortably over women’s ears bought for an Xmas present and she wasn’t happy with them :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Nothing but charging problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems charging and disconnecting or just randomly turning off. At least twice a week, one of the ear buds will just refuse to charge even when it’s seated on the charging pins. Sometimes it will be fully charged at night when I go to bed, then I wake up and they are totally dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts my ears

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really hurt my ears and had to return them. I don't think I could recommend these.

    No, I would not recommend this to a friend