Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 30,028 reviews
Rated 2 out of 5 stars
Poor QC and Software Integration.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like these but they have some serious build, quality control, and software.
Initially, the usb cable was faulty out of the box so I returned the product only to find the same issue with the second. Now I'm on the third pair.
Also, the software integration was buggy and took several tries to integrate to the phone.
Perhaps it was a production ramp for the Christmas Season but a definite thumbs down on these for now.
This review is from Beats - Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Returned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hurt my ears. Could not get comfortable. Tried different ear pieces and still could not get comfortable.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Stopped working
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had these headphones for two months and the right one stopped working soon as they became unreturnable
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not for tiny ears
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were so big that they hurt my ears as soon as i put them on.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not the best item
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery is not good it only works for 3 hours and you have to re charge.
Not happy
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good head phones but hurt my ears
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to replace my old beats so I got these. Loved them, but had to return because they didn’t fit my ears properly and hurt after a few hours.
I would recommend this to a friend
Cons mentioned:
Price
Rated 2 out of 5 stars
Not for tiny ears
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price is outrageous. Cannot fit extra tiny ears. Save over $100 and get a pair of Mpow Flame 2‘s.
This review is from Beats - Powerbeats Pro Totally Wireless Earphones - Moss
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Very poor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very poor and I couldn’t hear any thing . They were not worth the money and they were hurting my ears.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 1 out of 5 stars
Bluetooth keeps disconnecting
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It constantly disconnects from iPhone, the sound is good though.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Lava Red
No, I would not recommend this to a friend
Cons mentioned:
Pairing
Rated 2 out of 5 stars
Ones a dud
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Left piece won't work and after pairing with my Motorola phone..it won't unpair..like ever.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Lava Red
No, I would not recommend this to a friend
Rated 1 out of 5 stars
None
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They worked good at first and then started having problems. They have been with Geek squad for a month now. Not very happy about that
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Charging
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One side does not hold a charge. Can only use one.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Meh.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are not worth $250. They're selling the name. Terrible sound. The buds are big--they hurt my ear. Returned.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Beats are not good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are horrible you can’t hear on these I’m just not satisfied and ask that money they aren’t that good as they seem.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
No, I would not recommend this to a friend
Rated 1 out of 5 stars
distortion
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
when I pass %50 it became distortion not worth the price tag ive uesd IEMS but these sound worst then $5 headphones
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terribly inconsistent, not worth the money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible overall experience, with most problems happening outside of the 2 year AppleCare window.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Broken
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Bluetooth disconnects randomly. Just about a year old. SMH
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
They are ok
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are great for hearing and stay in the ear, but they don’t last long one of mines went out
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Lava Red
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Usage review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy that it is cordless and easy to play music and pause.
The negatives is that the Bluetooth connection is not always successful.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Lava Red
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor sound
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The $50 jlabs blow these out of the water. Super disappointed in these.
This review is from Beats - Powerbeats Pro Totally Wireless Earbuds - Black