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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1442 Showing 28,821-28,840 of 30,032 reviews
  • Rated 3 out of 5 stars

    Can’t rate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a gift for my daughters birthday this month. I cannot give you a solid rating since i won’t be using them .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a long battery life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for not falling out. Battery on right ear piece stopped charging after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Painful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear your music excellent nevertheless these headphones really hurt your ears I thought I can get past the pain but after two weeks I had to return them. All of my callers stated, That I sounded muffled so for me it wasn’t worth the price so I Went back to my AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Would not recommend due to charging issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these keep a charge and work they connect and sound great. I had four incidents reported to Apple about one earphone not connecting correctly and discharging. On all occasions Apple support sent back with no problem found. I would not recommend these to anyone due to the charging case design.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Buy something else.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have never bought them. Worked great for about 45 days. Then one would connect or charge intermittently. After about 60 days won’t connect at all, either side. Just bought some Bose and they work flawlessly. The Beats will be getting sold as soon as they get fixed under warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Some quirks need to be worked out.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product going on 10 months. I have a hard time keeping both ears paired to my phone, it seems to favor the left ear. The headphones also sync to devices when they are stored in the case. I will be on a handsfree call in my car and the headphones in the case in my bag will pair at random.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra Elite 75t are better... Power beats pro should don't compare to the Jabras save your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent when it stays on your ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She is having a bit tough to get used to putting on her ear. A bit of a strange angle. May return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for a week and left ear went out. I tried to return and it was too late. I have had a good two weeks of use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    earbud not charging.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had less than 3 months, one of the buds will not charge anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not designed for above average runners, they slip forward and eventually fall off the ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last have to replace mines and they giving me a run for my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable in the lobes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get uncomfortable in the lobes after half hour, my earlobes are sore after each use. I prefer the beats earmuffs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Left Ear Piece Not Charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used the left ear piece once and now it is not charging. Going to a Best Buy to see how this can be resolved. It seems from other forums that this is an ongoing issue with the colored Powerbeats Pro. Why? My boyfriends black Powerbeats Pro work just fine. *Review is subject to change if Best Buy Store is able to fix the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound compared to Jabra Active 75t

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend at all. They don't sound nearly as good as 90% of the headphones out there

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    They are constantly giving me problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the time when I use them only the right one works while connected to my Apple Watch. I am constantly having to “forget” them and reconnect them to get them to work. It’s really annoying and frustrating. For a product this expensive it should really work better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality for the price and brand name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is slot of static on my end and when anyone hears me. The connection chips in and out. Quality could be much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from Bluetooth on cell phone I hace to add it as a new device. Not liking this at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor. Also charge does not last very long at all. I am very, very good unhappy with this purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Pink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color faded very fast….. calls dropped connection was horrible

    No, I would not recommend this to a friend