Customer Ratings & Reviews

Left earbud stopped working 3 weeks after purchase. Sending back for a manufacturer’s warranty claim.

Terrible overall experience, with most problems happening outside of the 2 year AppleCare window.

After three weeks the left headphone stop working and makes a weird sound.

They were so big that they hurt my ears as soon as i put them on.

Defective batch or bad design? First pair was bad, second pair was worse. The first pair I brought back because they wouldn't stay connected to my phone even after the update of firmware. I was able to exchange them in hopes it wasn't part of a bad batch, but after just a week the left bud started to disconnect again just minutes after charging and show 0% on the beats app. Problem became worse over time and should've brought them back asap but I thought maybe if I kept reset the connection I'd be able to handle it but it just became worse and always disconnected when in the middle of a phone call. Since I let it go past the 15 days I no longer could bring an obviously defective product and now am having to deal with apple. Horrible

I have had to replace my headphones 3 times. I’ve had caller issues and the price is quite steep.

They are great for hearing and stay in the ear, but they don’t last long one of mines went out

After one Month of purchase Had to send them back for a fix on one earphone apple did the repair and now they are workin ok

These ear buds need to be exchanged as they are glitchy and do not charge consistently .

Disappointed,not working well,went to the store they can’t help me,they throw me to the apple store and nothing happen

Now having to have these looked at again because they show full charge but sound will only come through one ear.

The Bluetooth disconnects randomly. Just about a year old. SMH

My opinion it's a decent pair of wireless ear phones. But it lacks that good seal I was looking for that delivers that good bass

This was bought as a gift for my daughters birthday this month. I cannot give you a solid rating since i won’t be using them .

One headphone is not working need to return. This has been my second pair of headphones this has happened to.

They suck....they don't hold a charge and i got them for my husband and he hates them....how can i return them!!??!!

You can hear your music excellent nevertheless these headphones really hurt your ears I thought I can get past the pain but after two weeks I had to return them. All of my callers stated, That I sounded muffled so for me it wasn’t worth the price so I Went back to my AirPods.

Jabra Elite 75t are better... Power beats pro should don't compare to the Jabras save your money

When these keep a charge and work they connect and sound great. I had four incidents reported to Apple about one earphone not connecting correctly and discharging. On all occasions Apple support sent back with no problem found. I would not recommend these to anyone due to the charging case design.

Right earbud won’t hold a charge anymore, and no Apple support.