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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1457 Showing 29,121-29,140 of 30,032 reviews
  • Rated 1 out of 5 stars

    Awful earbuds, getting returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely awful. I got them on sale for $150 had them for a week and they are going back for sure. I don't know why people that paid $250 for these love them, they must be in denial. Constant connection issues, has sound leak, sound is weak and lacks depth. They also become uncomfortable after 20 min. I can't imagine working out with these. The lastest v3... Firmware made them even worse. Second time beats disappointed me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Case is to bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound case is to bulky from what i wound be needing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones about 6 months ago and they are already broken. I wear them maybe 2 hours a day for 5 days a week to work out. They have not been dropped or miss treated at all. They connect to my device but make some buzzing sound while not playing any audio. I went to submit something to Beats/Apple and they wanted $99 for “repair”.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in different color, clear sound, not comfortable unable to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Colors are different prices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted ear buds without cords. These are easy to use and come with different size ear buds. The worst part is that depending on color you are charged a different price. For instance, these were $50 cheaper then the blue ones I wanted. I think that's pretty shaded from either Best Buy or the manufacturer....that is why the 1 for rating

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these with such high hopes and very acclaimed reviews. Had it for less than 2 weeks and the left earpiece glitched twice and I had to reset the headphones. Also, the left earpiece constantly drained on battery and would not fully charge. Also i kept the headphones outside of the case on a counter unused and still the battery was drained. Highly disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of weeks after using it one of the headphones started to not work properly and it has been giving me a really hard time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I thought it would be for beats. Keeps cutting off or only one ear will play.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound. When it connects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound-except the right ear. Had them for 3 months. The right connects most times. But 1 out of 6 I got nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, secure fit, long lasting battery, and the volume up and down button on the earbuds is a plus

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but the speaker didn’t work and Apple wouldn’t directly handle the issue because they are made by a third party.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NAH I wasn't impressed at all I actually return this item and got me the apple air pods. ( noise reduction was all that)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Doesn’t charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge I want it to be replaced because there’s some problem with these beats .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these less then a month ago.. the earbud on my left ear is already messing up .. it won’t work half the tome

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not care for it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for it. Bad fitting and the wireless was dropping all the time. Maybe it's me but could work for someone else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great Performance but ongoing charging issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these earphones for the gym and yard work. Over they perform great with sold battery life. Charging is a much different story; most times only one side charges even when carefully seating both sides in the case. I replaced the first set under warranty when the left side stopped charging altogether. Replacement pair worked great initially but now after charging one side is typically fully charged and the other side completely dead. While I really enjoy these earphones the ongoing problems with charging, now including the second pair, will have me considering another brand when eventually replacing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not worth the expense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t what I expected. The left ear bud won’t charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great for working out. Excellent sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with the sole intention to use them for working out. They stay in well and sound very good. I think these are the best sounding wireless earbuds I own. The bass is punchy and the highs are crisp. They have the classic Beats sound profile so the midrange is a bit muffled. I really like the button layout with volume and pause/play buttons on each earpiece. My one knock on these is the case is massive. I have to leave the case behind to work out, unlike the classic AirPods. All said in done I use them for more than just working out because of how well they sound but the original AirPods are still king of everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several pairs of wireless headphones. A couple pairs of AirPod Pros, QC Bose, and now these. These have been my favorite. I use them mostly for working out. I had difficulty keeping the others in my ear and have had zero trouble with these. Battery life on the Powerbeats are great. On top of that plenty of features on the buds themselves (pause, play, skip, repeat, and volume). I also had trouble with other brands being a lot easier to lose track of. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month later The case doesn’t want to charge the left bud any more

    No, I would not recommend this to a friend