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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30030 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1458 Showing 29,141-29,160 of 30,029 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with update caused pairing issues. Returned for something different.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is real flat. No bass at all. Don't waste your money. Wish you could try them before you buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    perfect headphones for working out and vibing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really expecting a lot when we ordered these headphones, due to the high price. They did not disappoint at all, and was worth every penny. Sound quality is crystal clear with nice bass added, and most importantly they are sweat resistant. I have not ran into connection problems either which is a bonus. The only problem I have is that they are not noise cancelling. If not turned to a high volume, you can hear others talking in the gym, which is quite distracting for me. The case is big, but you don't really need to carry it around due to the fact the battery life is incredible on a full charge. Last thing is that I wish they beats logo on the headphones was white or some noticeable color, instead of dark black. I am just being petty at this point, but still... Fantastic headphones overall!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great Headphone Horrible Charging Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Love the quality and sound so much I bought my boyfriend a pair. I am giving 4 stars because not only did my charging case fail within a month of purchasing my boyfriends charging case did as well less than a month in. Not sure why, but I have friends that have similar headphones and have experienced the same thing, They do eventually end up working but you never really know when the headphones are charging or not until you begin using them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and it stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted....for a whole 3 days. The left bud stopped working. Unknown why

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats with no beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 28 days of used one stop working,not sure if I can get a replacement or refund but I'm going to try

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Buy these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable! Won’t fall out of the ear! Sounds is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Very nice sou d

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound ans how secured they fit, comfortable while working out. One feature not appreciated ia that you have to pair it every time if using with multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable affordable great quality sound perfect for hiking and listening to audiobooks

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    bluetooth connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having alot of problems getting both to pair lately

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of money for a not so good product. I love my headphones much better. Not very good sound for that price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. I have cheaper ones that sound better. I expected a lot better sound for the money I paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    average sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average and does not stand out at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit on ear correctly.. awkward Returned and bought JBL..still fit funny tho so maybe just style

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Garbage!!! Got them last Christmas - They literally worked for less than 12 months - even took them to apple for repair after 3 months of owning them. Find another pair - or pay for the extra warranty - otherwise, DO NOT BUY THESE. AirPods are better - but they don’t stay in the ear while working out - so beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from my cell phone during calls while talking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh!!! Apple Screwed The Pooch on these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really works with Apple product. When I connect them with my Samsung, most of the features are all gone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HEADSET LOSES CHARGE FUNCTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEFT SIDE OF WIRELESS HEADSET WOULD NOT KEEP A CHARGE AND ENDED UP ONLY CHARGING TO 35% EACH TIME!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Hands free perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear great, very comfortable Holds a good charge and easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrible. Headphones will not charge in the case.

    No, I would not recommend this to a friend
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