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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1459 Showing 29,161-29,180 of 30,032 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrible. Headphones will not charge in the case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Month in and one doesnt work. They were working good up until then

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad charging.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging intermittent at best. Wicked frustrating. Returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Hands free perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear great, very comfortable Holds a good charge and easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They don't hold a charge!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a big disappointment. They left earpiece would not hold a charge I read reviews after a bit too late. The case when is fully charged also dosent last I believe there is a lawsuit against Apple for this defective product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disconnect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting from phone and don’t work properly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned the product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good but after wearing them a while they start to hurt your ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONLY 2 months and they don’t work smh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THESE HEADPHONES 2 MONTHS AGO AND ALL OF A SUDDEN THEY STOPPED WORKING! One side cuts on and off, it still says it’s paired to my phone playing music but no sound. Also the other side is just a buzzing sound. My cousin got hers couple weeks after I got mine and she had a problem with it and returned it back for a new one. SMH

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them stopped working as it won't charge in two weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds stopped working within 2 months I’m very annoyed since it cost nearly $200.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable affordable great quality sound perfect for hiking and listening to audiobooks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for music is all it's good for but mediocre at best. Its a complete waste of money for using to make calls. I bought these because I was on my 4th pair of airpods. They kept falling out and I'd lose one. The quality is not worth the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ear and the sound doesn’t sound right I think I should bring them back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Beats months in [review]

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these since they first came out nd i must say after like over 5 months usage. battery runs for 6 hrs nonstop still which i like and the charge doesnt take long at all. My only issue is it does hurt your ear after a while esp if you wear a mask. And u will get like ear bumps if you dont constanly clean them esp if you work out. Like a light irration nd stuff. But the music is clear. Could be louder. But overall those r my only complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Complain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not lasting long but the sound is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do t lije this style of ear piece. Tgey fall out of my ears for some reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very low quality for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A $40 pair of Sony headphones has better sound quality than these $250 ones, even dollar store headphones are louder and have better bass. Even on sale, I consider these a rip off. You're basically just paying for the Beats logo as the sound quality is very poor. You're better off buying Bose if you want a high end ear piece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    2 year review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats 2 years ago on Black Friday. The sound quality is great. The controls are easy to manipulate when they are on your ears. They were easy to pair with my android phone. I've taken excellent care of them over these 2 years. I've used them at the gym, road trips, on flights.. everywhere. For the price, they absolutely delivered. These earbuds are 5 stars in terms of bang for the buck. The only reason I didn't give it 5 stars was because the sound in the left earbud has dwindled down to a loud whisper. I haven't damaged or dropped it. Probably just from a lot of use. But, when i have both earbuds in, the right earbud is noticeably louder and it throws off the experience. This started happening about a year and a half into ownership. Solid earbuds for the price, but don't be surprised if one or both earbuds give up on life after an extended period of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro vs. Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide between PowerBeats Pro and Airpods. I'm terrible at audio A/B comparisons... by the time I switch headphones, I've largely "forgotten" the details of what the first pair sounded like. And though I am a musician, I don't pretend to be knowledgeable in terms of being able to accurately and definitively describe various characteristics of how a set of headphones perform. Despite Beats not typically being associated as well-suited for the type of music I mostly listen to (classical/orchestral, and classic rock), I have a more pleasing listening experience with the PowerBeats Pro... it sounds, for lack of better terms, "cozier, warmer, and more comforting" than the Airpods. I love how I can really feel Geddy Lee's bass line plodding along in songs like The Camera Eye, yet something like the delicate violin solo in Scheherazade sounds delightful too, as do fuller sections of orchestral pieces. Don't get me wrong, the Airpods sound fine too, but I just enjoy the sound of the PowerBeats Pro more. One relatively minor negative aspect of the PowerBeats Pro... though I love the volume controls, I find the side button a little uncomfortable to press (it pushes the eartip further into the ear canal, which isn't necessarily terrible, but it makes a loud popping sound when I do so). I can somewhat minimize this by gripping the body of the earpiece as I push the button, but still I find it considerably easier to double-tap the Airpods to skip to the next track. And there is one area in which the Airpods seem to have a noticeable edge: wind noise. My primary use is while cycling, and I definitely experience more noise with the PowerBeats Pro, which I would theorize is due to these having a more pronounced and angular cross section exposed to the airstream, while the Airpods, already smaller, are largely hidden in the ear and have a more rounded profile. It might also be influenced by the "sealing" aspect of the PowerBeats Pro transmitting more of the vibrations from the wind into the ear canal. I wear "Cat-Ears" on my helmet (fabric things that velcro to the straps and block a significant portion of wind noise from hitting your ears), and these definitely help, but I still hear a distinctive low rumble from the wind. It's certainly not intolerable, but still is noticeably more pronounced than with the Airpods. The PowerBeats Pro case is pretty bulky, as many have said... very thick. This wouldn't be as much of an issue if there was a way to power down the earbuds to avoid the batteries draining when not in the case, since you could simply store them in a small pouch or loose. Also, at $250 these are pretty expensive, and for this price they should have included wireless charging for the case. In the end, I decided on keeping the PowerBeats Pro, though it was a tough decision!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound - absolutely terrible color in-person. Bad.

    No, I would not recommend this to a friend