Customer Ratings & Reviews

These are the best ever wireless headphones! I did extensive reviews and decided on these and I’m not disappointed at all. I love how easy they are to put in. I love the sound. I love how they operate along side of apple like Siri etc. The one touch operation is so easy and convenient with both sides working separately yet together. I love how they work along side my Apple Watch and iPhone. They are such a great purchase in so many ways and I’m so happy I choose these.

Good neutral sound. Works without requiring connection to an app. Short battery life (but gotta compromise with the size). Very poor connectivity. If I leave my room the sound gets cut off. When this happens, the sound on each earpiece often gets out of sync and I have to reconnect them. Requiring a Lightning cable for charging is dumb. Should've been USB-C. After wearing them a while, my ears kind of hurt. Even after adjusting the bands. The set doesn't come with alternatively sized ear pieces either, which could've helped with the light irritation. Ultimately, I think I'll return these.

My power beats with the cord finally broke and I upgraded to the beats fit pro. Total regret, the sound quality was not nearly as good and the wing hurt my ear so bad. I returned them and got the power beats pro instead and they are the best. Sound quality is awesome they are comfortable and light and work great for my workouts.

Bought this for my mom, as Mother’s Day present. She loved it! Was so grateful for a new pair, she loves the dainty pink ‘b’ that is surrounded by the rich navy. Sound quality is spectacular and it stays in her ears.

TLDR: The most expensive Bluetooth headphone I've bought but equal or worse in every way except for fit. Strong Pro: Comfy and secure fit even during exercise. Pro: Call quality. Static free. People don't hear noise around me. Good battery life out of charging case. Con: Despite keeping updated I get regular inexplicable connection issues on newer and fully updated Android phone, Dell laptop, and custom built PC. They don't turn themselves off after some X amount of time if left out of case even if disconnected from device and/or no media streaming to it. It's not the fault of this product but I went to BestBuy to purchase a specific headphone that met my requirement that it have noise canceling. The employee at the register recommended I get this instead and assured me they have noise canceling. They do not but I trusted the employee to know their stuff.

Delivered sooner than I expected, very pleasantly surprised. This new version of the headphones is lighter and stays in place even with running.

My daughter love these pods. They do not slip off easily. They stay secured to the ears while working out. The sound is very clear. Definitely recommend this product. I will be purchasing my own or will be blessed with a set for Christmas. Ha HaHa

This product totally meets my needs! I was buying substandard/cheaper ear buds thinking I was saving money when what happened was I was dissatisfied and found myself buying another set of cheaper ear buds. Until I finally made the decision to buy my PowerBeats Pro! They fit so well in my ear and I barely notice they are there! They fit securely for my workouts and the battery life is PHENOMENAL!!! They sound great and I really like the fact that my partner can wear one and I the other , when we are on our walks , listening to the same music simultaneously. I like the fact that they automatically connect to blue tooth when I wear them and disconnect when I take them off. NO fiddling around with the settings! Yahoo! That’s huge for me. This purchase is WORTH every penny.

At first I would have issues with with one of the headphones not connecting but once I realized it was just because it needed a software update I haven't had any issues. Good sound and they stay snug whether I'm running, lifting, or akwardly laying upside down while on the phone. I even bought some for my father and he really likes them as well.

I really like the sound and the way these ear buds fit in the ear, however they are cumbersome to initially get to fit in the ear, and I have had a lot of issue with charging. Either one or the other ear bud does not seem to charge to 100%. A few times I have put the ear buds in the charging case, plugged in and when I open to use them, one of the sides is dead. I have tried cleaning the connections, but still have this issue.

They have the best sound I have ever experienced. I tried AirPods, Bose headphones and some others. So far this is the nicest fit.

This will be my 4th pair of beats pros that ive purchased from Best Buy. This pair is for my wife. I have 2 pair and i also purchased a pair for my son. They're reliable, sounds good and i dont have to worry about them falling out.

I absolutely loveeeee these! I ordered them at the store and it was delivered the same week. Amazing quality, soooo easy to use especially since I’m not very tech savvy. Super comfortable around the ears, and I am one to get migraines when wearing glasses or headbands, and these ear buds are so comfortable I forget I have them in. Worth every penny.

Complete Garbage. Lasted less than 18 months and neither Beats or Apple stand by their product. Case would not charge beats anymore. Therefore they became a paperweight.

Light weight, I run/jog a lot and they do not fall out at all, and the sound is excellent.

This is my second pair. The first one worked great but I'm having issues with the charge of this pair. If it worked correctly, would give 5/5 and recommend.

These headphones a great. Had them for 4 years now still sound like new great sound quality true warriors. The Apple control is great reads messages and can answer text messages. Hope the new generation is as great.

I returned this item because the sound quality was not at what I wanted for a $200 par of headphones. If would consider this item again of I was to buy it for around $50-$60. Also they are uncomfortable

I've just bought these earphones around Febuarary 2020. Let me say this. As an athlete who nearly works out daily and play soccer, these earphones are great. But.... something is truly bothering me and it's to the point i may consider a refund... and it's that.... Apparently, my left earphones is a bit quieter than the right. The volume is nearly the same, but when you listen to a earphone test where it tests each side, you can truly hear that the left earphone is a bit quieter than the right earphone. I thought it was my ears aging but I've let my sister used it and she said the exact same thing. I've thought this was a faulty set so I went back and got an exchange for a new one just now. And... Yep.... again... exactly the same issue on my current 2nd set. This time, I feel that it's a bit more of an improvement then my 1st so I would give it a pass. . So at this point, i'm not sure if either i'm having bad luck or this is actually the design of the earphones and if so, it's pretty disappointing. Or maybe i'm just being extremely picky as usual. Especially for the high price tag and thankfully I got it on sale. Heck, even my 1st gen airpods didn't have this issue too.... same for my Sony headset that I use on my PS4. Overall, it's great despite the issue. And the comfort is amazing. Able to actually play soccer and not being able to worry that my earphones will fall off is just awesome. I'm just really picky and indecisive that the sound on the left is a tiny bit quieter than my right. But really, you can only tell if you are listening to a earphone test or listening to you music really loud and even max volume.

Garbage devices. Right earbud never charges correctly and is almost always at 0% each time I use them. BestBuy's 15- day return policy is a joke. I may as well have held a match to the money I spent on them