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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 30,050 reviews
  • Rated 1 out of 5 stars

    Go Jabra elite instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the name. These stink. Maybe they look cool but for that money no shot. Bought jabra instead and returned these

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You can't go wrong! These are amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the depth and tone of these. I have smaller ears and was also concerned they wouldn't fit, but the arch is moldable and allowed them to sit perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short life span

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but after 2 months of use one of the earbuds started failing and now it doesn't even charge anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One broke less than 4 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Broke less than 4 months. Apple is very difficult when help is needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is not good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so weird sometimes have 100% the life battery and sometimes have 0% in seconds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costumer service is super bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst costumer service is at sout bay center best buy should be bad buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning the product. I constantly hear static and my phone is right in my hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable. Not overly sensitive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sweat proof. Do not buy! Only buy if it’s on sale for less than $100.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for bass on these forget it Totally disappointed will return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud isn't working for no reason! I can't believe I spent over 100 dollars on these. I'm so sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Gave me a headache. Not sure if having these berried so close to your brain is such a great idea.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the left ear bud stopped working.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have them less than 3month and the left ear bud stopped working. I don't know if that's common, but yeah.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my new beats people have hard time hearing me and I can’t hear good on them not clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever. Never connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. Does not connect even after multiple tries. Wireless non working junk ear phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life sucks big time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life very poor! Not worth it. Switched to the LG earpiece and happy with the sound and battery life!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The sound quality, the ease of carrying and all round bass

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Superb!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are night and day compares to my old ones. Good quality, good sound! The fit is perfect with the different size ear plugs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear Sores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them. Physically hurting my ears. Exchanged for AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible didn’t like my in store experience. Very rude and nasty staff. The device itself very uncomfortable.

    No, I would not recommend this to a friend