Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 30,050 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best headphones on the market without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience at Best Buy need great things need help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Best Buy for many years and I’ve always been pleased with the results that I have gotten even in store and ordering online they are the best and they are where you need to shop for a variety of things that you need for your basically anything you need for your house or even other things that they offer in store

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 3 out of 5 stars

    buy a warranty..get it through GeekSquad not apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great concept and they sound good. However I have been having trouble with one earphone working while the other earphone doesn't....they flip flop between the two sides. Another issue is this happens when charging one side charges but the other doesn't connect somehow. The real kicker is the warranty...I buy the warranty and you have to go through Apple Care...Geek Squad charges you $30 to ship to Apple to find out what the problem is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not perfect but quality earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good. downfall for me was not staying in my ear and hurting my ear. sound is amazing though! good quality if they stay in your ear and dont hurt they are worth giving a try. They live up to beats standard!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to connect, but after using them for awhile they start to pinch the ear a little bit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome quality Powerful sound Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    considering a new pair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds for sports, specially if you're a runner, both pieces have hand commands which come in handy,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds are amazing. they sit perfectly and play music loud and clear while blocking out any outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Very Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of power beats pro for years now. Unfortunately, since Apple bought them they have gone down in quality. I think its because they want to promote the airpods etc. I own several different pairs of earbuds, so I would say my view is very fair. The list includes Jabra elite 65 active, Samsung galaxy buds and the Sony WF sp 800. All of them perform well, but when it comes to reliability the Beats come in last. I am currently sending in my pair for repair after only owning them since they first released. Now mind you because I own a total of 4 pairs of earbuds, I barely used the power beats pro. Now they have stopped holding a charge and have stopped connecting to Bluetooth. Its so bad that this will be my last pair of beats that I buy. Also consider their price. Almost 250 plus tax is almost close to 300.00 bucks. Not to mention that wonderful Apple Customer service....forget about it. The agent told me that when would ship me a return box in 3 business days and that it will take another 3 business days to arrive at Apple and then another 7 for repair. That is ridiculous! The customer service for all my other earbuds was way better. Its just not worth it, when O can find better and cheaper alternatives. Please take my advice. Stay away from them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but missing one key feature

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for an iPhone. Definitely secure in the ears, sound quality is good, I do wish they had active noise cancelling, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They're okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working after at the 1.5year mark. like the ear thing but other headphone brands last longer. overall okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Earphones for the Gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a fan of beats specially the Powerbeats. Battery life is amazing way better than airpods. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so nice! I bought them for my husband and he loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tabel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife uses them with her tablet and so far she likes the sound and the easy of useage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. I have always had issues with finding earbuds that fit and stay in place. These fit perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I was looking for headphones that didn't feel cumbersome during my workouts and easy to use while at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY HEADPHONES!! QUALITY SOUND THAT ALLOWS OTHERS TO HEAR CALL CLEARLY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    best headphones for working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature and sound quality on these earphones are fantastic! Perfect for running or the gym with water resistant technology. I had to buy a second pair!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Where’s the BEATs?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the majority of people buying these (and the Apple earpods) have grown up listening to their music on their phones or from small bluetooth speakers which would account for the endless 5 star reviews because they just don’t know any better. But from someone who at one time had 12” woofers in my speaker cabinets and stereo systems that consisted of several components, I can assure you there is NO beats in these Powerbeats Pro. The fit is pretty comfortable but the sound is appaling. Very tinny highs with what sounds to me like “imitation” bass. It’s not really bass, but a cheap simulation. The sound level is also abysmal. I kept hitting the volume up button only to realize they were already full volume. I tried Apple’s “Pro” buds yesterday and returned them this morning. I’ll be returning these “beats” tomorrow. I guess if the Sony version of these “Pro” buds is as bad as the last two sets, I’ll have to stick with my Beats Solo on ear headphones for good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Connection problems but ok overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love/hate relationship with these. From day one I've had constant connection and charging issues, which unfortunately Apple has never been able to fix despite sending them in for service multiple times. I finally gave up and accepted that I'll have to troubleshoot them on a weekly basis. The only reason I haven't returned them is that my ears are apparently an odd shape and these are the ONLY wireless earbuds that don't spontaneously fall out while running/walking/sitting.

    No, I would not recommend this to a friend