Customer Ratings & Reviews

very good headphones. I would totally buy them again!

Total Tech is an amazing service offered by Best Buy. It gives you the ability to get great service, discount pricing, and extended warranties. Everyone should take advantage of this service.

Excellent ear buds! BUT, I recommend getting the additional warranty (whether it’s Apple Care/Best Buy). The buds Lasted 3 yrs., then LEFT earbud stopped functioning completely. Went to apple and purchased new left ear bud.

The charging pod does not always make contact with the left ear leads, leaving me with one charged earbud. Not happy. Poor design, preventing the earbuds from snapping directly into place with 100 percent certainty of contact. This has adversely affected my workouts, since I have to wear old earphones. But hey, the old ones work every time.

Best Ever!!! This is my 5th pair, and I won't buy anything less. My Only issue is that I Keep Losing them. LOL!!!!

I splurged on these when they came out originally, and for a few months, I was very pleased. Great sound for the package and workout music, great mics for calls, no more issues with falling off like other earbuds, and great battery life. I was never exceptionally fond of the case, which seemed quite large and unwieldy. Fast forward past the initial few months, and I started having issues with one or the other earbuds dying on me. The app on Android is extremely limited, and it indicated that the buds were indeed charged. Upon taking these to the Apple store, the worker showed me what these looked like on his iPhone...which was to say much different than my Android app, with one appearing dead and the other fully charged. They sent them in under RMA, and I received the wrong ones back upon return. Fortunately, they remedied the situation quickly with a new pair of earbuds. These earbuds had the same issue, with one or the other failing to charge. I ended up giving these away, as having one is still functional for taking calls. These have since been replaced with an Anker Soundcore lookalike that I am much more pleased with. For the money, these are outrageously bad, given their unreliability - particularly if you're an Android user. Having had 2 of 2 go bad and searching the forums of Reddit, it seems these are not isolated incidents. Your money is best spent elsewhere.

Amazing headphone. Great price and amazing sound..

I bought these back when they were first released and they worked great! I tend to sweat a lot and found that if I don't wipe my sweat off then one (or both) tend not to charge. This is really annoying when I try to workout the next day and one earbud is dead. Other than that, no issues and they are perfect for working out with!!

These are the best headphones I have ever used. I even bought my son a pair and he loves them.

This is the second earphones set that I bought within the past 2 years. Very good sound quality and most importantly they fit well while doing exercise.

Was weird i had to do online ordering for store pickup to get the price. Actual pickup experience was fine though.

Almost everytime I use these earbuds, they dont work. Before using them, it always takes 5-10 minutes to make sure they even connect to my device- which is hardly ever. They actually work as intended about 20% of the time. After about an hour of wearing them, my ears ache. Dont get these earbuds if you want reliable/comfortable headphones, because these are anything but reliable. The only plus side is they wont fall out while moving around.

Great product, the battery last longest than another similar headphone, high quality, easy to connect, also the case give you more battery live in case you traveling.

Good sound but not better than AirPod Pro. They really don’t stay in my ears good.

My wife loves these. It’s our third pair and she goes through two pairs a day. The ability to charge them and adjust over the ears is great.

Great earphone. works well with Apple products as it pairs right away without any issues. Only con with this is that this only charge with lighting port/cable and not USB C.

When they work they are good. However, I have sent these back to Apple 2x times for warranty and they still do not charge/connect properly. Apparently, apple can't duplicate the problem and keeps sending them back to me. It is frustrating that 50% of the time only one of them works because it won't register or charge.

Excellent item to replace older model. Glad I made this purchase.

Best headphones I own I had to get a second pair for the gym I love them!

I loved them until they stopped charging. I have to double check every time I plan on using them to make sure they’re charged. One of the earbuds is always dead. I always make sure I place them correctly in the case and they still sometimes don’t charge. I’ve been very good to my earbuds. I shouldn’t have to charge them daily prior to use. They’re not worth it. Mine are not even a year old, and I only use them for an hour at the gym maybe 4 times a week. Garbage. They also have problems connecting. Sometimes only one bud connects. I have to place them back in the case, shut it, then start over to make sure they both connect. Such a waste of time at the gym, standing by the locker trying to get your buds to connect. Super disappointed.