Customer Ratings & Reviews

Wont connect, and one bud doesn't charge. Tried connecting it. Reset the app and the product still wont connect. Before work out will definitely waste you're time connecting. I would recommend different product.

Amazing Christmas gift !!! I got them for my dad and he loved them …

The past few month I have had problems getting them to connect properly in the charging case. Sometimes the right one won’t charge and other times it is the left one that won’t charge. Sent them to Apple to be fixed and they were sent back saying nothing was wrong with them. Finally read the reviews and now I see this is a problem with the Powerbeats Pros. Don’t like it when I get ready to use them and open up the case and find out they are dead. Probably will be going back to the Powerbeats with the cord between the ear pieces. Had them before and they worked good. I don’t like how you cannot power the Powerbeats Pros off while not using them. I put mine in the case when I am not using them and 75% of the time they go dead while sitting the the case when they are supposed to be charging.

Like I have read in some other reviews sound quality is ok (lacks bass) and sometimes only one headphone works, then I have to repair/sync it up. This is frustrating because these are not the easiest headphone to get in your ear.

my only problem I having is they are very loose in ur ears when wearing glasses they haven't fall out of my ears but that's why giving it 4 stars but 5 stars on how good the sound is on it

So great, love them, my favorite, would not go back

Picked them up Saturday 1/11/25. Charged over night and left ear bud worked for 10 min and died. Doesn’t connect, shows 99% charge or will show 56%. Right ear bud connects fine. Did multiple resets still nothing. For the price your better off getting a $25 no name brand off Amazon and it will work longer

So who really knows what the exact composition material for these headphones are. I've purchased and used many of the Beats by Dre headphones and these headphones will hurt your ears, and if they don't consider yourself extremely lucky. Apple is not admitting that there is something wrong (may be waiting for a class action lawsuit). My ears get so red, itchy, and oozy. I do clean these headphones after every use. I let my ears heal, put them back on and BAM, ears are back on fire... Now the sound is amazing, crisp and clear.

The left earbud had poor to no connection to the charger/case. It was frustrating to get to a workout and realize only one earbud had charged. The app would inconsistently display when it was or wasn't charging. It was a guessing game to determine if the bears charged or not. Very inconvenient to check every night to ensure they were charging. The apple care process is garbage and if it wasn't for best buys customer service I'd probably be dealing with apple care mailing back and forth, setting up appts and dealing with a poorly made product. I finally just traded them in for the newer beats earbuds since my wife has them and seems to be happy with them.

These are awsome ive had em since dec 2019 still going

Way overpriced. I paid $126 two years ago. They are marked up and then so called discounted. These are being discontinued the end of December 2023.

i really fascinated ..............................

Beats are Junk - worse device I have ever purchased. Won't charge, won't connect, cannot upgrade firmware, Apple will not support. Suggest you buy another brand.

Great!!!! Gooooooooood Great Goooooooooddd Great!

as i expected, i recommend this to everyone, good product

While the sound was great, these were frustrating. Often only one side worked, so I would have to re-pair several times to get both sides working. Battery started to lose charge efficiency after a few months, which corresponded with when both of my ears, inside and out began to have severe reactions, which included clear fluid leaking from ears and skin peeling and itching. Discontinued use and tried again when ears were better and 10 minutes of wear initiated reaction again. Several wearers have reported the same, as discussed on Apple Forum.

I have 2 pair, charging problems ALL the time…every time I have to guess, did both charge? Disappointed very much….not real comfortable over a long workout either. Like to walk and on long walks they become uncomfortable…

it´s not that confortable as I though and it seems

Worked great for 1 year. Then the charging case sometimes won’t recognize the left or the right, which leads to having to blow a ton of time fiddling with each headphone trying to get them to connect and constantly checking your phone to see if they are finally going to charge. It would be better if after the manufacturers warranty if they just blew to pieces because this constant waste of time is maddening. I’d recommend any other similar product, because anything for this amount of money should last longer than 1 year.

These headphone actively ruin my runs and completely kill my buzz when I generate the energy to go for a run . The majority of the time they won't connect, or when they do, only one does. You might be thinking "yeah, but they are cool!"...That is what I thought, and yes it was cool when I first opened them, but there is no question I regret my decision to buy them. I don't think I have ever left a review for a product, bc I think leaving reviews are hype, but here I am trying to help you avoid the same mistake I did.