Customer Ratings & Reviews

I would recommend this over the air pods for sure.

Great customer service. Friendly staff. Extremely knowledgeable. Very clean store

I ordered the Cloud Pink version of the Powerbeats Pro. And I gotta say, I love them more than my old airpods! Mainly because I used the AirPods for working out and they would ALWAYS fall out. But the Powerbeats Pro... They haven't came CLOSE to falling out yet. I'm very pleased with my purchase.

I’ve been a fan of beats in the past, before Apple took over. Their sound was amazing and felt like I was listening to the band live. I recently purchased these headphones and I cannot express how disappointed I was after trying them out for the first time. The sound was flat and the treble was so intense I had to stop the music. It felt like I was listening to music in the bathroom. I’m not sure why people admire these so much. Flat sound. Too much treble. Bass are you home? I recommend the Bose sound sport wireless. I don’t care that they may not look as cool, but I feel like I’m in the room watching the band perform. The Powerbeats are too expensive and not worth the trouble. Do some research and get a natural and organic sound that’s rich, Bose.

Great for active people who are working out or at work

Great for on the go! Fast charging case really makes a difference.

I love them. Easy to connect and good for workouts

Awesome product. It beat all my expectations . I definitely recommend them

The audio quality is better than I expected earbuds could be.

the charging case is so inconsistent its impossible to get both headphones to charge without spending several minutes inserting and removing each earpiece over and over again. even when you get the “click” that does not guarantee the earpiece will actually charge. also sometimes you will get both to charge but as soon as you close the case one earbud will decide to stop charging. when they actually do charge the earbuds are great but the charging case is so bad i can’t recommend these

The sound is okay, the case doesn’t match the ear phones.

I love these but the battery doesnt last. This is my second pair ams now the left dies within 3 hours and the right about 4-5 hours. Get insurance altough they wont fix the issue immediately they’ll eventually send you a new pair.

Buying another pair only issue Is battery’s went bad really fast

Love the earbuds they stay on during a workout. Easy use.

They’re great when they work, but 8/10 when I need them either one of the two earbuds is dead and the few times they’re both charged I have to mess with them to both connect to my phone

I bought my first set and one battery started discharging far faster than the other earphones. I sent them to the Apple Store who sent them for repair. Apple in California repaired the battery issue and replaced the mesh screen inside both earphones. That set lasted 7 years. I bought the same set FIVE months ago and the same exact issue arose. I took them to the Apple Store and was assured the issue would be resolved given they are fewer than 12 months old. I got an email advising a quote would be created to repair them. Because I couldn’t access the quote, i called Apple Customer Service. Ready for this?!?! The representative advised the repair quote totals $198. I told the representative a BRAND NEW set at Best Buy is $129. I explained my prior set had the very same issue and they were repaired free of charge and I got the set back in less than 1 week. This is clearly a circumstance of Apple hiding behind “Limited Warranty”, looking for ANY reason, irrespective of reasonableness, to deny customers a justifiable repair and gouging customers when they’ve already spent good money on the set when they were new. V E R Y disappointing.

Just what I needed, and had been looking for for awhile

Wont connect, and one bud doesn't charge. Tried connecting it. Reset the app and the product still wont connect. Before work out will definitely waste you're time connecting. I would recommend different product.

The past few month I have had problems getting them to connect properly in the charging case. Sometimes the right one won’t charge and other times it is the left one that won’t charge. Sent them to Apple to be fixed and they were sent back saying nothing was wrong with them. Finally read the reviews and now I see this is a problem with the Powerbeats Pros. Don’t like it when I get ready to use them and open up the case and find out they are dead. Probably will be going back to the Powerbeats with the cord between the ear pieces. Had them before and they worked good. I don’t like how you cannot power the Powerbeats Pros off while not using them. I put mine in the case when I am not using them and 75% of the time they go dead while sitting the the case when they are supposed to be charging.

Bought these thinking it is from Apple and that they're high quality. Boy was that a giant waste of $200. Less that 2 months into owning these the battery life drastically dropped and my right headphone just decided to disconect from my phone and i can not connect it back. I've tried everything unpairing then pairing back again, updates, but nothing works. Complete waste of money. Buy anything but these, trust me, you'll thank me later. Complete and utter garbage.