Customer Ratings & Reviews

They sound great and I like how they integrate with Apple due to the H1 chip, but man do they hurt. This is probably the most uncomfortable set of headphones/earbuds that I’ve ever owned. Maybe my ears are shaped to be to wear these for long periods of time, but because of the price I’m returning them ASAP pay a little extra and just get the AirPods.

I was excited to start using these for the gym, but as soon as I started listening to music, I realized the poor sound quality. I tried adjusting the settings, but there’s no clear way of making the sound better. I will be returning and trying another model.

Excellant color,easy to connect and great sound Quality!

These are hands down the worst headphones I’ve ever used. They die constantly and only charge when they want to. I’ll ensure they’re set properly and it’ll say they’re charging just to go use them and have them be dead even when the case isn’t. TRASH

I’ve had these headphones for years. They work well, but they tend to only charge one headphone. It’s infuriating.

If I cld give it a zero I would! Asked for these for mother's day a yr ago and thought they were great for about 4 mths! My kiddo and husband spent a lot of money on these only for them to stop working. As I see many others have now said one or both literally just stop charging in its "charging case" Really?! A $200 set of ear buds just stop working after a couple of mths! I have bought Joyful Heart ear buds for $20 that are still working after 4 yrs! Shame on you because you know that this is an obvious problem with these ear buds and not standing behind your product and help your consumers that trusted that product and spent alot of their hard earned money on them only to get ripped off! I HIGHLY DO NOT RECOMMEND!!!

product died within the warranty period and apple refused to honor failing microphone and buzzing noise coming from one of the earbuds. save your money and sanity, find something newer and better.

I hate these earphones. I use earphones all day, every day for work and rely on them heavily. Having used Beats wired earphones for years successfully, I thought these would be a nice upgrade. They rarely connect reliably via bluetooth and often one earphone doesn't work. They also randomly shut off, often in the middle of a conversation. I'm returning these.

Good enjoy the sound great vibe and it’s wireless.

I purchased these about 18 months ago. The left ear bud quit taking a charge. Checking on the internet this is a common issue with these ear buds. While they worked the sound was good however I feel that after paying this much for earbuds they should have a life span more than 18 months.

After awhile they won't connect or stay charged been charging mine for 8 hours i put them on for 5 min and they died

These are great for sound and function, when they charge properly. Unfortunately, 10% of the time one of the earbuds does not charge properly, varies on left and right. I’ve sent them for repair twice and Apple has not absolutely nothing to address the warranty issue and has simply sent them back.

Sometimes only one side connects. Other times both sides, took them to Apple Store, Said they work perfectly fine. I have Apple care, I’m pretty sure if I didn’t it they would’ve replaced them and charge me for new pair. Still have same problem, never again,

These gave me almost immediately. Only one bud worked on most occasions. After two months, I took them back. Best Buy directed me to Apple for the return. So that's inconvenient. Apple had to send them in for repairs. A few days later I got a response saying the damage was not covered and the bill would be almost as much as I paid for them. Forget it. These were refurbished, and I'm sure they came to me damaged. I hardly used them. So in the end, neither Best Buy nor Apple would stand behind the product. I might as well have flushed my money down the toilet.

Great and comfortable. Plus they are sweat proof!!

I bought these 6 months ago and they are just not worth it. Won't hold a charge and Apple support won't help you at all with the issue. I would not recommend them, sound good when they work and the battery holds a charge. but they won't hold a charge consistently

First off, I am using this product with an Android S8 phone. Even when I have the phone in my pocket, the connection breakups happen at least once a minute. The right and left earphone also don't seem to sync with each other which causes an echo sound (this takes place for about 80% of the time that I am listening to them).

Sound could be better. My Jabra Elite Active 75t sound better

One of the earbuds stopped working less than a week later.

I don’t know how they got all these good reviews they are absolute junk. I sent them in because the left earbud stops charging and as fast as I sent them and I got them back one day later saying that they could not replicate the issue. Now this is been going on for about a month now and all they did was take the ear tips off and put them back in the case. I would give them -5 stars if I could. Also at the time I paid $250 for them not worth $2.50. Apple only cares if you purchase their products what happens after that is on you so now I have $250 earbuds or should I say just one right earbud. Also if you research on Google left earbud not charging this is very common in for $250 they should have a fix for this but they don’t and don’t care, rant over.