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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29957 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 29,956 reviews
  • Cons mentioned:
    Charging, Connection

    Rated 4 out of 5 stars

    Worried about charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for a few weeks. Just worried about equal distribution of charge in the charging case. I’m already seeing signs of possible issue with the charging. Connectivity to iPhone 8 as far as showing power levels has also become intermittent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this powerbeats. So much more comfortable for me than other in the ear products. Sound quality is great. I use them to listen to bird sounds so that I can learn them but not disturb others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds sound is good we do enjoy using them!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! They are very comfortable. I like the air pods but they irritate my ears. The ear piece tips are a perfect fit too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love them a lot, great for her workouts etc!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, great sound. and what I love the most is that they do not fall off my ears great buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying these earphones because the ones I owned previously were a counterfeit which I did not know until I went to my local Apple store and they informed me about it. So far I am liking the purchase I made from Best Buy and the sound quality of the clarity and bass is great. Although the max volume feels it should be increased by a little the music volume quality still sounds great. For the earbuds, I was not a fan of them since they caused some ear canal fatigue for long usage, however, you can use COMPLY Sports Pro Memory Foam Earphone Tips for Beats by Dre which helps with that fatigue issue. Since this item is priced pretty high I would recommend buying these earphones when they are on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Great for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I have small ears and I love the rubber cushion cause they don’t hurt like the plastic regular headphones. I only wish the charging case came better protected. Other than that it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! Battery last 8 hrs and I can listen to music all day at work. They are super comfortable and was able to adjust it around the ear. Very compact case and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    As expensive as they are they should be better!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and fit comfortably in your ear! They do not slip out even when you sweat. They do get a bit tad uncomfortable when they are in your ear for too long. MAJOR ISSUE: the case does not close all the way after a while. It seems the magnet that keeps the earphones in place while in the case loses a little bit of strength causing the earbud to not lay flush. This keeps the case to stay open just a little bit but keeps the earphone in “play” mode causing the earbud battery to die. I’ve learned to make sure the earphone is properly inserted, but was is annoying. For the price these sit at this should not be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Exactly what you expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Wireless Beats but hated that wire that connected them. These are exactly what I wanted and do exactly what you think. They sound great, stay put and hold their charge for a long time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Perfection until you take them off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my head phones the style the battery life’s on problem is the size of the case other than that they stay in while I’m showering they stay in during dance class. I really can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these last week and have worn them 3 times. They are fantastic for listening to music and talking on the phone; the sound quality is great. The sync was incredibly easy, and I like that your iPhone tells you how much charge is left. I would have given this 5 stars except charging them is an exercise in spatial acuity...thank heavens for the magnets. The only other issue is that they do tend to push out on your ears. But from a technical standpoint, they are great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Love these headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for my husband because he bought a pair for me and I absolutely love them. The only downfall is the charging box is bigger than usual. They’re loud, comfortable and come with three different size ear buds to fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Loud and crisp music. Does not fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Light and do not fall from my ears. The charging box is also very nice. I used them for both work and listening to music. Quality of the mic is great. Overall I am super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, excellent quality and excellent high quality audio, very 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Great sound, battery life, and style. Only thing I don’t love is the size of the case for them, but the sound more than makes up for the case. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Comfortable...but charging?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones sound good and pair easily to your devices. The charging system needs improvement. You place your earphone into the charger and they frequently have little charge when you go back later to use...design flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. Easy to set up, great sound. They were a perfect fit and she was happy to see that she can hide them under her hair. Charging is a breeze and I most likely will be buying a pair for myself.

    I would recommend this to a friend