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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 414 Showing 8,261-8,280 of 30,028 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit awesome when running! Big improvement over AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect for runs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who likes to run these are perfect. Different ear tips and you dont have to worry about them falling off since they hook around your ear. An added bonus they have apple pairing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and feel very secure on the ears.highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbugs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. They fit great and i like the fact that i can still hear when someone is calling me. My only issue with it, it the carrying case. Its really bulky. Apart from that i love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for the hubby! We love beats. Overall great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product, it takes work upon you to get there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good sound, exactly what I expected. The only issue was when I first got them for Christmas…tinny sound because of the wrong size earbud. I don’t think when you first get a product from Apple or this price that you need to research to figure out the issue. Also need bigger selection of sizes for the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Decent but pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound and ok battery life. Comfortable fit for average ear sizes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Beat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good I had to return them because of the sensitivity in my ear when the bud rest. But overall good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful gadget. I use them daily during my running training. It’s not NC but it’s better for outdoor running where you need to be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work gym and home duty now I can even play with the kids without worrying about them falling off my ears

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Beats - love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats!! This set is a little different than my last. One is a little looser than the other, and this set wont stay connected to my phone for some reason, and this being the 3rd pair, they seem to lose the little shiny b on the earbud after 6 months or so. Other than that, they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best beats ever! Never didn’t I experience something so special that sounds good to my ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with customer service...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and I was happy. After a few months one earphone stopped charging so I made an appointment By using the best buy website. I showed up at the store at the appointed time. Imagine my surprise when I found out that despite the appointment, I had to queue up with people who also came to the store for a similar reason without an appointment. I asked the manager to explain the situation. MakingAppointment is for that the store will knows that I will appear. And then I have to wait like at a doctor's appointment. That was the manager's explanation for my complaint. And that they don't have enough people, so what are these appointments online for? I was not only one at the long line in the store with the appointment. It was a cesar bay at brooklyn. Shame on you Best buy store. Despite my dedicated, or rather wasted time, I still had to do an appointment to the apple store to solve the problem with my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    PowerBeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Beats Pro for two years and loved them. They were still working well. Then my Doberman Pinscher got to them. He mangled them, I was so upset Ihad to go get another set. I Love how they feel around the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear pieces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are so good. They sound great and they are so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit and comfortable at the same time. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical for these pairs, since 250 is alot. They came in they paired super easily with my iphone, dual controls on both sides. You can use just one or both it does pause your music when you take one out but reconnect by push of button. They have batteries inside each one so its no issue like other brands. I will say the charging case is big.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Secure fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and as promised. My son loves them and how he feels less worried of them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I'm a Samsung Galaxy Smartphone user...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...who's a Beats fan, and find that they work well the the Android OS devices that I own, and am contemplating purchasing a other set for my son/daughter. I am upgraded from the Samsung Buds+ (had some hardware issues and was not willing to keep exchanging them). I would have liked the Powerbeats Pro to have wireless charging, but the earbuds/case battery charge is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Wireless Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats for my husband for Christmas because he’s always on the phone for work and his old Bluetooth earpiece made him look like he was taking catalog orders and the Bluetooth would always drop, etc. So I decided it was time for an upgrade! And he LOVES his new beats! Not only is the design very appealing but the sound quality is fantastic and they fit him perfectly over his ear and are super comfortable and not bulky. You can also choose to pair only one of them or both of them with the beats self charging case. I would highly recommend these to anyone looking for a pair of wireless earbuds, especially if you’re looking for ones that also have the security of wrapping over your ear. Best beats I have bought enough to date!

    I would recommend this to a friend
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