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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 30,028 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Good no wire to deal with no more bare wires

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great fits well but……

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great but not on the same level as Bose. If Bose made the wrap around the ear type I would’ve purchased them. These are still the best for this style ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baby this the best investment ever I love em them AirPods die so fast I can have these 12 hours before they die love em

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever all my family owns a pair hopefully these don’t get discontinued perfect for the gym or big movements won’t fall out

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. Prior to purchasing these, I had an Insignia brand and I was very happy with its performance. After a couple of years, the earphones were not holding their full charge. They still worked for my daily workouts but would not last for an entire apartment cleaning. I looked for the same type but was unable to find them so I started to look at other brands. I always read product reviews and check YouTube video reviews prior to buying higher dollar items (I bought these on sale but was still over $200). Everything I saw was positive and Beats is a well-known brand so I felt confident in spending the money. However, I have been disappointed with these for a couple of reasons: 1. The sound is OK, but given the fact that these are normally $250, I was expecting more. 2. The main issue I have with these is the way that they charge, or more accurately the way that they do not charge. There is no way to tell that the earphones are actually charging by looking at the case, which is one of the things I liked about the Insignia brand. There have been several occasions where I went to use these only to find that one of the earphones was completely drained and useless. I now have to open the case the night before and check the app to make sure that they have charged but that can lead to other issues. It appears that in order to see the charge level for both earphones one has to be removed. There have been occasions that the night before when I checked them they are charged but when the case was closed one of the earphones got knocked off the charging posts and was dead in the morning. 3. Another thing I liked about the Insignia brand was that they could be turned off when not in use. These Beats do not have that option so they remain on all the time which is another reason that if they get knocked off the charging posts they continue to discharge. After experiencing the charging issue, I did a more specific search and this seems to be a common problem. When the time come to replace these, I will not be a returning Beats customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best base ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are a little bit uncomfortable on the ears I guess that's because they're new but overall excellent sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite over the ear buds. Starts put, super comfortable, the only one that works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, easy to use, nice charger built into the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones connect with my apple products really well and I like them. I had to purchase a usb c to usb adapter to connect to my macbook to charge the case and the earphones. It has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely. The charger pod is big but needs to be to fit the ear pieces. Sound quality excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and the color was awesome. Just sad that one fell out of my ear and with me not paying attention, it was ran over by a car. I will purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them because they stay in place & are a great asset because I’m a driver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried at least 10 different headphones including basically every beats headphone ever released, but these are by far the best I have ever owned. They're a little on the pricier side but well worth it in my opinion. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Ran my first half marathon, and these stayed on my ears the entire time. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ear pieces

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the one that I bought for myself, so I got her a set. Mine are black and hers is Navy Blue. Makes it super easy for her online meetings etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and I have not had to replace my headphones in two years. I use them very often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life. Stays on your ear through the toughest workouts glad each ear piece has their control settings. Will buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    amazing quality, sound and fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lifesavers at my daughters 3/4 hour practices for cheer. I watch classses and work videos. At the pool they are my instant relaxation. They fit so great.. I’m really happy with these and so is my hubby who bought a pair after I did

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Enjoy your music while walking!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worn every day on 2 mile walk. Thought they might bother my ear, but that has not been the case. Receive phone calls and am amazed they here my voice very clearly when I converse.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    New headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Great fit and feel secure. Sometimes have issues with charging one or the other but resetting the case typically does the trick.

    I would recommend this to a friend
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