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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30017 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 654 Showing 13,061-13,080 of 30,016 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They don’t operate as described

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, they play music fine, they’re pretty good for phone calls although frequently people can’t understand me even though I make efforts to be in quiet environments when using them on a call. Often times when I put them in their case the left one gets fully charged and the right one receives no charge whatsoever. So when I am counting on them to be ready frequently they are not. I have checked the contacts on both the earpieces and the case. I’ve only had them for about 3 months or so. I take strides to keep them clean and to keep both ear pieces and the case in environments where they will not get damaged due to excess moisture, dirt, dust… The other issue with them is when using voice to text. More times than not, after I’ve said a couple of words, the voice to text just ceases to happen. Even though on the phone screen it still shows I am in voice to text mode and the little graphic on the phone screen is jumping around, but I have noticed that the graphic continues to jump around in dead silence. As if it’s picking up a lot of static somehow. I turn off voice to text and turn it on again. Then I will hear the little connection noise from the ear pieces. I will try to use voice to text and there is no recognition of my voice at all. Back to the case they go. Time to try again. Will they work this time? Maybe, maybe not it’s a roll of the dice. I wish I had time for this sort of thing. I’m not asking these things to do anything outside of their normal operational parameters. It’s really annoying! I am using an iPhone 11 Pro. I am taking into consideration the obvious decline in iPhone voice to text quality over the years. But that’s a whole new subject. I would not buy them again that is for sure. I would never recommend them. Unless of course all one would want to do is listen to music in which case they’re OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Function well, hold a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fresh clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love how clear the music sounds in these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wired Solo3 headset. What amazing sound and clarity. Five Stars!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound only

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but connect wise it suck. It keep connecting to my other devices that i am not using.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats never disappoints when it comes to sounds quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless ear buds long battery life i would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buds charge appropriately like they’re supposed to they are great but if they’re not seated in there exactly right, nothing more annoying than getting ready to work out for the day and realize the buds did not charge. They should make them a little better at seating in the pod to charge appropriately. Maybe have the small light on the device light up a different color to see you know you put them in correctly and that they’re going to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Great when they work, but inconsistent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the device switching is very convenient. Unfortunately they drop my Apple watch frequently and then refuse to pair. Charging is also hit or miss, and when they aren't charging they are discharging, so always a chance that they will not be charged at all. Overall: great idea, poor execution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great sound and charge quickly. Look good too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got for good price, clearly better than any other I had in past. Easy to pair + use worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre - Powerbeats Pro Totally Wireless - Best gift for my niece. Practical, battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wanted something more durable than the gen 2 airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Stays in the ear because it is fitted in well with the thick, flexible hook. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good I like them because they stay charged for 12 hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones were easy to use right out of the box easy to connect the sounds is really good worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok, good sound, not enough bass, but they are not comfortable. They kept on hurting on the back of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats are a A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro is a solid wireless headphones. Get range and the sound quality is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best beats ever made!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone that is looking for wireless earphones. These are great for on the go for things like the gym or hiking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound and the fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard a hard time finding quality wireless earbuds that fit my ear and had great sound. I like to walk, run and ride bikes and these fit the bill.

    I would recommend this to a friend
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