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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 919 Showing 18,361-18,380 of 30,028 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of earbuds since they go over the ear they don’t fall out the battery last a long time only downside is the case is a bit big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro - Excellent!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Products! Recommend highly. Bought as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Beats wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound thought they would be louder! Also thought there would be an app where you could adjust sound settings but there is not! Other than that they do work well!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great comfort poor sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that these were the most comfortable wireless headphones I have used. The sound quality wasn't great at all compared to non-brand wireless headphones. I also experienced a lot of issues taking on the phone with these on a samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried AirPods and I have these. AirPods seem better for basic usage i.e. driving, around the house, running errands. These are better for more physical activity like working out, running, etc. The downside with these is my ears start hurting a little after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats mostly beat the competition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how secure they fit over the ear and how great they sound. The only downside is that if I wear them for more than an hour they start pinching my ears a little.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable you forget you have them in. Tried several different earbuds & with every pair, one or the other would inevitably fall out. Sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods Pro but saw these on sale and I had a gift card so I thought I would try them. So far I have to say I like them better than the AirPods Pro. I am thinking it has a lot to do with having the ear hooks which I understand are not for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GREAT OVER THE EAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIT GREAT OVER THE EAR LIKE THEM BETTER THEN MY APPLE THAT I HAVE LOVE THE SOUND THAT COME OUT OF THEM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. I like the text messages being read to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t disappoint

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Simple and easy to use. I was skeptical b/c I bought the Powerbeats2 and hated them. I figured I’d give these a shot since that was a long time ago and they haven’t disappointed. Definitely suggest getting AppleCare for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product upon recommendation of my husband as a graduation gift. The recipient 's feedback from the gift has been very positive. Delivery by Best Buy was very timely and packaging was acceptable. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats heatphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and at a very good price For the article

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earphones I ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these!!! What I like the best is that they stay on my ears and I can still wear my glasses. The sound is great and very easy to use the controls.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Why?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging is glitchy you don’t know why it’s always at 96% but never 100%. Almost as if the charging connectors are bad

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the over the ear design keeps the earbuds secure with a very comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best for working out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my brother and he loves them he said the sound quality is amazing and love how they dont slip out like air pods due at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works better than AirPods but can be painful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds better than AirPods and syncs to my iPhone X quickly. However, need to find the interchangeable earbud that fits to your ear. The stock buds hurt a lot. But found a bud set, in the kit, that's causes a tolerable amount of discomfort.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy service is excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear piece stopped working after 3 month. I tried reset, re-pairing, none of these worked. But Best Buy offered great service and helped to send it back to Apple for repair. Will update in a few weeks when I receive the repaired ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at the $140ish sales price. My son loves them. Comfortable to wear and sound as good as any in the price range. Buy with confidence!

    I would recommend this to a friend
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