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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30032 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 920 Showing 18,381-18,400 of 30,031 reviews
  • Rated 5 out of 5 stars

    Jason hawkins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them and will be a repeat buyer great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Occasionally have pairing issues but nothing major. Comfortable on the ear and great sound quality when fully inserted.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Clear and easy to install.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work excellent. Crystal clear. And was very easy to install. They stay snuffed to my ear and I can hear ppl talk clearly when they are in.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and so loud! Apple headphones got nothing against these! A full charged battery on these can last me double the hrs from AirPods.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Why?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging is glitchy you don’t know why it’s always at 96% but never 100%. Almost as if the charging connectors are bad

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for glasses wearers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect. Comfortable. I have both Travis’ pierced and wear glasses and they don’t interfere. I love them. They don’t budge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones in the price range, they come in many colors too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Beats Around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend for Fathers day, hes been wanting the newest pair of wireless beats & he ABSOLUTELY LOVES them! I gave them to him early due to him being on orders for the military & hes used them almost EVERY SINGLE DAY since I gave them to him! I would definitely recommend those, I might actually buy a pair for myself! I currently use the newest pair of Samsung Galaxy buds but the beats are definitely a better bang for your buck! If you're thinking about buying these, I highly suggest doing so! You won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these get them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear phones for the gym life. I Was so tired of my AirPods falling out and the sound was sucky. My co workers recommend these and I’m so happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and the price was great. It has a bit of an issue with charging, just make sure the headphones are seated correctly in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review headphones beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything online was good , very smooth transaction

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to see what all the hype was about an over all not to thrilled. Heard alot about these an when i was at max volume surprised i checked my phone to make sure! Not the experience i had expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Top of the line headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best Beats I've purchased thus far. Bass is excellent and the sound quality is second to none. The fact that they're WIRELESS..... AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Beats!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like AirPods bc they fall out of my ears. These are nice and secure and sounds is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Will not charge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these at first but have issues with the charging. I make sure that the earbuds are in the correct position and easily close the lid. When I get to the gym, one will be dead and the other one will work. The next time, it maybe the other one or neither one works. I have tried a new cable but still does not charge. I purchased the extended warranty and tried to return them to Best Buy. Best Buy said Apple will have to service them. I sent them to Apple and they returned them telling me that they could not recreate the issue. The next day, I had the same issue at the gym with them not charging. I asked Apple if they have issues with these not charging and I was told that they have never heard of any issues. All you have to do is do a search on charging issues with these ear buds and you can read all day of people having the same problem. I will be buying a different brand of earbuds soon because I cannot trust these to be charge when I want to use them. I don't like that they are still under warranty and Apple or Best Buy will not help me with this issue. I would not buy these! Do your own research and search charging issues with these earbuds and you will find out what I am talking about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Lovable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my sister for Christmas. She really likes the color & likes the way it fits her ears. No longer have to worry about losing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was big but I felt like I wouldn’t have a problem with loosing them and they safe while they where on but they did irritate my ears and sound quality where not what I expected they don’t sound bad but they sound just like I pod air no difference like I would of expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost 2025 ,working perfectly fine!Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for people with tiny ears!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and returned several earbuds trying to find a comfortable fit for my small ears, Bose soundsport, Apple AirPods Pro, and Sony true wireless. While I definitely enjoyed the sound quality of these options, they all fell out because my ears just didn’t have room for them, even with the smallest fitting. Beats come with 4 sizes, one being what appears to be an extra small, which fits great! Controls are easy to use, and the around the ear portion ensures the earbud doesn’t fall out when exercising. The only thing I think these are lacking is noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation I love these way more than my AirPods. Wish I would’ve got these first. They stay in your ears comfortably and the sound is amazing!

    I would recommend this to a friend