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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 30,049 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    May be good for Apple, but Android? Not so much...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Powerbeats Pro earphones at the recommendation of someone from Best Buy when I was looking for a good headset that also worked for calls. So here I am 1 day beyond my BB return period wondering what I was thinking. The earphones worked pretty well for the first month or so. Till then my only complaint was that if I walked away from my phone and lost connection, they wouldn't reconnect automatically, but they seemed to work okay for calls. Then they started randomly disconnecting and I would have to reconnect them, then they started disconnecting during calls. Now the disconnect for no reason and wont reconnect unless I place both earphones in the case, remove them from my phone, restart my phone, and reconnect them. What a pain. I'm out, on the search for a product which will last more than a few weeks. No more Apple for this guy... :-(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they were a bit louder but other than that GREAT perfect for the gym or other uses stay of the ear perfectly and are comfortable as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! My wife got me an early Christmas gift; she told me to pick something out. I got these. I rarely get to use them, because my wife loved them. She uses them all the time, and now I have to buy myself another pair.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to run with Powerbeats Pro. Four weeks after purchase, I began having problems with the left earbud not charging. I assumed I had not placed the earbud in the case properly. Within 6 weeks of purchase, the left earbud would not charge and was not recognized by my iphone or watch. I tried the remedies offered on the Apple website with no success. I unfortunately assumed the one year limited warranty with Apple would have been sufficient and did not purchase the Applecare extended warranty. The Geek Squad member at Bestbuy told me I would be paying $150 to ship the earbuds to Apple and have them "looked at." This did not include any repair fee. Read Powerbeats Pro reviews online and see this is a common problem and there is no solution.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality not great, they also fit a little weird. But I have never lost connection and that is most important to me. Paid 250 for airpods just to constantly disconnect when in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Long Lasting Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good for listening to music while you're working out or doing homework. They stay in place and the battery lasts for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a perfect fit! They stay in my ears without any issues. The sound quality is great. I couldn't as for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones. It’s my second pair. The first pair finally had battery issues after a couple years of everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill give these 3 stars because my left one stopped working. They are good and you know beats quality however, I have always had an issue about it with one losing its sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terribly designed earbuds. They look and sound great, but they stay on constantly, even inside the charging case. You can’t turn them off manually, so you have to reseat the earbuds on the charging pins and verify that they are charging with the battery widget in iOS. They are snug inside the case, so there’s no reason for them to come back on while in my backpack. Also, you can only pair these earbuds with a Bluetooth device by pressing a button on the charging case. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait awhile to find someone that was working to help us, it was someone that was not dressed in a uniform but street clothes that just randomly was able to open the case for us. Was an odd experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought them for Grandson. You had them for the best price and I value your merchandise! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are better than my previous ones because they actually tell you who’s calling you. My other ones never did that or maybe I didn’t have them set up like that, but I truly like these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but would like an off feature.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing but the fact that I could not turn them off without putting them back in the case was really annoying. I ended up exchanging them for the regular Powerbeats.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats heatphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and at a very good price For the article

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product with good build . Sound quality is good . Will not come out of ears during activity . May be little discomfort for people with glass .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is top notch! I would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones. I use these for everything. They are super comfortable and the battery life is ridiculous.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Volume

    Rated 2 out of 5 stars

    They sound OK but no noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what you get. No noise cancellation, no wireless charging. Not very loud and mediocre bass. Used on a flight and couldn’t here sound over airplane noise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones/beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sexy sexy and very cool and nice and I’m doing this for a chance to win a 400$ gift card ya feel

    I would recommend this to a friend