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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 975 Showing 19,481-19,500 of 30,032 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like better than AirPods pro, nice battery life, good fit in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best birthday gift to my love one. Would definitely purchase again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SO BAD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't worth the money. Not good at all. But my number 1 issue is they keep breaking. One ear piece stops charging, waiting for my 2nd return from the Apple store. Such a waste of time going up the highway 6 exits to the Apple store to return to have fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. The battery lasts a long time. They're awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel nice and are confortable, love the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I thought they would be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First saying somebody stole them after 3 days and apple didn’t add the feature to track them so if u lose them or they get stolen that’s a rap Second after wearing them for an hr they would hurt my ears no matter how u adjust them the hook is painfully uncomfortable Third not much bass that people wish for Or no noise cancellation so if u in a loud area u have to have the volume to the max Fourth when u use only 1 ear piece it will keep disconnecting for some reason Other then those problems I guess ok for the price I was in the process of returning them for beats solo pros before they was stolen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems finding headphones that don't make my ears hurt and these are the ones. I have been wearing them all day at work with no pain.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Powerbeats Pro Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones!!! Use them at the gym and they stay in place with great sound & fit perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    powerbeats pro review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best true wireless earphones I have used for working out. Good balanced sound and excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my dad for Father’s Day. He loves them ! Great sound and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I use them when working out and taking trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run Buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for when I run! Controls are responsive and easy to use. I love my powerbeats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home momma!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Use the small size covers for my ears and after figuring out the best angle for them to sit, I can use all day at work for zoom no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music and podcasts while i walk without worrying about having them fall out. Also easy to switch between phone calls and music etc. I’m very happy i bought these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife preferred the AirPods.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, she didn't like them over the 2nd gen AirPods. She didn't like the over ear loop design. So if you are not needing that extra security, you might want to look at the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound is great. Easy to set up, and easy to use with your phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great WHEN they work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...WHEN THEY WORK. They won't hold a charge, the headphones themselves or the case. I charge the case completely and go to use them and they never charged. I have been dealing with this for a year now and it hasn't gotten any better. I also can't get help from Best Buy as they state I have to go through Beats. When I get ahold of representatives with Beats, they tell me they can't do anything about it because they were purchased through Best Buy....these aren't cheap headphones and I can't get help. I feel like it has been nothing but a huge waste of my time and money.....very disappointed!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones already on my fourth pair due to losing them but they’re completely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best christmas ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them and got rid of her jbls because these are better quality and stay in.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Bad sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound not that good with Android phone. Also I have to keep on reconnecting after I doc them in charging case.

    No, I would not recommend this to a friend