Customer Ratings & Reviews

I had higher expectations for this product. May have been my mistake. Beats to me always meant enhanced bass but only way i could do that was laying on my ear to squeeze it out

Comfortable, and super easy to use. Great for lifting or at work. Not having the cord in the way is amazing!

I bought these in December 2020, they worked great. But as time has went one, yes just under two months, they have issues connecting (hours of time lost to troubleshooting), weird buzzing in the right headphone, and they now just do not work at all (they will connect on bluetooth, then no audio as a track plays for a few seconds, and then just disconnect. I have tried resetting them. I have updated all of devices (Macbook Pro and Iphone SE 2020). These are simply not worth the money. How can they already be having all of these issues, after less than two months? They have no contact with water, or any other type of harm. Lastly, I have AppleCare+, but there are no clear instructions in my emails from Best Buy or even on the Apple site, for me to actually receive that care I paid for. I will now have to spend more time in my day on something that should be very clear. I regret purchasing these, and wish I could return them. But they of course start having issues when they can no longer be returned to Best Buy.

Great product with fabulous sound quality! Our household owns 4 pairs!

Love these headphones ! Fit in my ear perfectly and don’t fall out even even doing cardio exercises

got it for my daughter . she seems to be enjoying it . very comfy . stays on while she’s running around .

Great for working out sound is good also good base but can cause hot spots on the back and insideof your ears if wore too long.

Bought these for my daughter For Christmas! She LOVES everything about them. Glacier Blue is a beautiful color.

Love this headphones. The sound is amazing. I would gave it a 5 stars if headphones would have an app to equalize your sound.

Sounds good. Has connectivity issues at times. Feels good at first but gets uncomfortable after longer periods of use.

I have these and the air pods but in my opinion these have a better sound quality and better feel to them.

My husband loves them! They've totally held up since he uses them every day while working out!

I can only use the left earbud the right does not fit properly. Only using one causes earaches

Getting more and more disappointed each day, the charging/powering on feature is very hit and miss. Most of the time one of the two headphones has not charged or even turns on when removed from the case. To power on your headphones you have to replace the headphone in the case before removing it (it can take several attempts). I explained this to the manufacture and they had me pair/unpair, try several different phones, then told me to take it to best buy so they can inspect the headphones for damage or I can send them to them and they will determine if they will fix them. I took them to bestbuy and the tech explained all he can do is send them in. Sadly they sound great, when they turn on. I miss my old Beats Powerbeats (Simply plug it in to charge and hit the power button to cycle the power on or off.

I had a pair of Beats Solo3’s for just over a year before they quit charging. Now I got these and they were dead on arrival. Couldn’t get them to pair and the wireless charging case would not reset. I think Beats has some tech problems to work out. The sound quality was great on my Solo3’s but if I’m going to invest in expensive headphones they better last longer.

Awesome sound and great for running or working out, this is my second pair I also have the Ivory colored ones

Purchased as a gift for my 15 year old son. He loves them. The lava red color looks great!

Super comfy and loud just how I like them! would definitely buy another pair just cause of the colors!! <333

They really don’t work as well as I expected considering who makes them and their price plus the Apple Music that was supposed to come with them never worked

Great for working out and running , you don’t have to worry about these falling out