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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30024 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 30,023 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Really nice...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with my phone (blue tooth). Easy to fit ears with comfort even with sunglasses on. Comfortable for many hours of wear. Sound quality excellent. Easy to volume set up and down. Can wear with hats of any kind...Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to use while I drive at work. Battery life lasts all day & I only have to charge the case maybe once a month, if that. My only complaint is that the headphone randomly connect to your device even when both are in the case & the case is charging. My over the ear Beats don’t have this issue. Other than that, they’re perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift - good feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my brother in law and he's really been enjoying them. He has commented about being a good fit to the ear and not falling off. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    This Beats is not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m more a fan of Bose, but this Beats earphones beats it’s Bose equivalent because it stays on your ears so it’s not as easy to lose, and hold a charge for much longer—almost the entire day. The sound quality is good and the charger is attractive and easy to find in a big purse. The Beats work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great Headphones for Activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous generation of these headphones, and the sound quality was awful. I had AirPods Pros, but I must not have the right ear shape because I struggled to keep those in place. Finally, a discount appeared for these, and I decided to make the purchase. I'm so happy I did, I have an iPhone, and the sound quality is much improved. The total wireless setup is much better than previous versions, no resistance as I turn my head. The battery life in the headphones and the case are much better than I anticipated. They fit snug when I'm active, they're comfortable for up to an hour, I've not worn them longer in a single session. They work well with just the watch or with the phone. Controls are easy to operate on the go, and no issues with sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sounding earbuds. Doesn't feel like you are wearing these wraparounds - so light weight for their size & even under under a stressful workout they refuse to fall off. Decent charge time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Winner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fried my AirPods by sweating too much when I work out at the gym. I needed something that could take a soaking and still deliver quality sound. A salesperson at Best Buy recommended the Powerbeats. My first concern was would they be bass heavy. So I tried them. I was amazed at the wide range of sound I got. Yeah, the bass is pronounced, but doesn't over ride the highs and midtones. I listen to different types music and even classical sounds great in these buds. Next was the sweat test. They passed with flying colors. Just remember to wipe them off when you put them back in the case. The case is huge. That's the one drawback. But it holds a charge for a couple weeks so it minimizes the complaint about size. The over the ear loop keeps them in place during the workout, but can get a bit uncomfortable behind the ear. They integrate well with an iPhone and other Mac devices through controls on the device that are easily accessible. The app also has additional sound shaping controls to personalize the sound to your liking. I found I didn't need to tweak the sound much to get good sound throughout. Cheaper than AirPods and much better sound. I'm hooked!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these! They pair immediately. I run in these and they don't move and aren't painful in my ears. I have small ears so I love the hook that is smaller than most, fits like a glove. They hold a really long charge. The sound is almost as good as my headphones. Like that i can pause the music with just a tap on the ear!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Lives up to the hype (not an Apple fanboy)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I dreaded buying this product b/c it's Apple (i.e. expensive / overly hyped) and Apple fanboys/girls drive me nuts. But credit due, these are far superior to everything I tried previously: Plantronics - Backbeat FIT 3150 JLab Audio - Epic Air Sport JLab Audio - Epic Air Sport ANC I use these predominantly for working out and running with my Garmin Venu smartwatch - phone not on me. I wanted earbuds with a stable Bluetooth connection with good range, good low frequency bass, easy to control during an intense/exhausting workout, and stays comfortably in your ears. This is apparently asking for the moon, but the Powerbeats Pro have taken me to the moon, with one small hiccup. When I first start exercising, the connection stutters intermittently for up to a minute, but that could be a Garmin thing as it's beginning to track GPS/stats/HR/etc. (?). Slightly annoying, but I can work around it (I just walk for 60 seconds).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome, the best, OG beats for the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried new new version but felt that the originals are a better fit for me, so glad to have that option available here on Best Buy. Solid build, comfortable, and great sound. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers amazing sound and the design adapts perfectly to my small ears. I struggled finding a set that doesn’t have to go all the way in and these are the best

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound If Tips Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds based on other reviews and the fact I’d always wanted a pair of Beats earbuds yet seemed to always end up buying something else with what seemed to be better price to performance ratio. I really like my Jaybird Tarah Pros and these won’t replace those necessarily, just be another option for me sometimes. This is my second pair of true wireless (no band) with first being Apple AirPods first gen. These really are great and the ear hooks are about the only thing that works for me to hold the earbuds from falling out in workouts. Bluetooth has been rock solid and call quality is good too. I’ve used them with my iPhone X, my work laptop and my desktop PC with a USB Bluetooth adapter I purchased separately. The real key to good sound is finding the right tip (several sizes included) to fit your ears. The default medium tips that came pre-installed were too small and when I first tried the earbuds I was worried they had very little bass and were quite anemic sounding. But, with the larger tips that provided me a good seal, they sound about the best that I’ve had with in-ear buds in the sub $300 arena. Some iems (corded) I’ve had previously give these plenty of competition (Monster Turbine Copper, for example), but quite happy with these excellent true wireless buds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Great buy so far.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair of wireless headphones that are comfortable and actually stay in my ear when I exercise. I use these also as a Bluetooth device to talk on the phone and can switch one out for the other when one starts to die. Love that the case charges them even when the case itself is not plugged in and charging. Even though it comes with a brand new cord I can use any iPhone charger for these which is very convenient. Love the olive green I got. The sound quality could be better, only in that you have to turn these things up to really hear some bass in songs but they still sound very clear. I just purchased these last year so it remains to be seen how long they will last but I am hoping it’s for a while. If you’re on the fence about buying these go for it. Despite that they are a bit pricey they are a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best Workout Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for workouts and always reliable. They don't fall out of my ears and are durable in tough conditions. Easy to take on the go and quick charge. On my 4th pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit

    Rated 4 out of 5 stars

    My workout buddy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for workout. After going through (via online reviews) earbuds for my intended use, I came to a conclusion that this earbud is the way to go. Battery life is great and perfect for my use. Sound is good ( a little too much on the bass) but not as good as the Sennheiser MTW. It fits right on my ears but can feel a little pressure (pain) after long use, it's manageable though. One feature I really liked is the volume control. It's so easy to use it. My nitpicks are pairing and voice prompt. When pairing, it needs to be in the case, not the one I'm used to, out of the case. Yes, even cheap earbuds pairs easily outside of the case or when you put it on. As for the voice prompt, it's really a convenient feature in an earbud rather than just a beep. Again, cheap earbuds has it and not on this expensive earbud. Overall, I'm satisfied with my purchase and that's all that matters.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best wireless earphones I've used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tentative about buying due to price, but after reading other reviews I made the plunge. I don't regret it at all. These are the most comfortable pair and best sounding I have used, the bass hits good and the highs sound great as well. They are great for any type of workout you do, I would definitively recommend these to anyone. They also pair very easily with my Samsung phone

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's a little heavy on the bass. That's to be expected with the brand. Airpods looked like they'd fall out of my ears, so I skipped them. I can't get these to fall out of my ears if I tried! Battery life is fantastic. Android compatibility is present, although sound comes out of one earbud sometimes even though both are sufficiently charged. Might be an Android thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent response with good noise suppression.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at how many songs I've been listening to for decades sounded. There are instrumentals I had never heard before. From a wireless set, this was crazy good. The bass response was very good and, although not as strong as the highs and mids, was much better than I thought it would be. I wanted noise cancellation, but these fit good enough that I have to pull them away from my ear to have a clue what someone might be saying. It annoys the heck out of the wife. Without doing so, it sounds like a very quiet version of Charlie Brown's teacher's, "uh-wah-oo-wah-wah..." The only thing for me is the thickness of the carrying/charging case. It'll go in a pocket, but there's no doubt it's there. But I love the design of it and how fast it charges. BTW, the charge lasts a very long time. I don't listen for hours usually, but I have once or twice had them in for about 4 or 5, took them out and used them later in the day for several more and they just kept going then. Are they worth the money? They're definitely a poor man's luxury. It was worth it for me, especially since I'm cheap and got them during a sale for $200.00, which at the time was 20% off. Oh yeah, blue tooth connection was a breeze, even to an Android phone. iPad wasn't even a breeze, just a gentle puff...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Buttons get jammed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro are an excellent choice for sound quality and comfort. They are also slightly good when it comes to battery power. And where they are lacking is in the main button to play/pause the music. I picked these up at Best Buy and immediately returned them because the button was stuck, when I got my new pair the left side button did not click, but still worked. it seems that this is a known issue with these earbuds. They still work, but the button will definitely become annoying to you after a while. Other than that they are really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great if they fit your ear!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, not too bass heavy and very secure if they fit your ears. I wish they had foam ear pieces for more sound blockage and better fit. Case is a bit large but the battery life on the units make it not necessary to carry around everywhere. Only issue I ran into is the left ear pod not connecting and all you need to do it take them out, put them in the case and close it, then open and put them back in!

    I would recommend this to a friend
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