Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1230 Showing 24,581-24,600 of 30,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Aside from the case being larger than I am used to however that is offset by the sound quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok, but have issues when answering phone calls. Have to take you phone out select speaker then go back to Powerbeats pro in order to have conversation. Very disappointed not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the soun is wonderful easy setup and loving the ear hooks no falling off the ear .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality only doenfall is the connection goes in and out for my android, not sure if iPhone users experience the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless earphones for cycling. Awesome! Very good and easy to change. Love the bright color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of these earbuds. I wanted red to match my phone. Excellent sound and awesome battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! They stay in place and have great audio quality! I switched from AirPods Pro to these and have NO regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection! Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good! Connected with my iPhone and iPad Pro without any issues! Great buy at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound! These are just a notch below the air pod pros. The only issue is that it doesn’t support wireless charging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Design, Poor Sound Quality, Poor Battery Life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pair (Black and Navy) and gave one as a gift. The black pair had terrible sound quality, to much treble and no bass. I even tested them both from the same phone on the same song. The difference was very obvious. The Black set is bad. There is no software to adjust the sound quality. I am returning the Black set and I am undecided if I want to keep the Blue. The Blue set seems to have battery issues. One ear piece does not hold a charge for more than a couple hours The price is high compared to the competition. Nice design, poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and stay on ears when running (unlike Air Pods). Long battery life and easy bluetooth connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charging is dogwater

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldve trusted previous reviews. The charging is so unreliable. You’ll often show up to the gym to find one or both earbuds dead. They stopped connecting to the charging case properly after weeks. Initially i just started being extra cautious when putting them back in the case making sure the earbuds connected to the charging case but a few weeks later, by time you put the case down on your table they would disconnect. Even more frustarting is the fact that the charge would only last a single gym session, so youll face this nightmare daily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have great tone and quality. A little expensive, but worth it. Love using them while working out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and sound as well it only sucks whej you dont have one year out and one year in it dont play

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Over the ear comfort.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and what she wanted. Comfortable and lightweight. And being red are easy to find on her desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and Faulty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these not even 2 months ago and am already having problems with them. The left one just decides it's not going to connect when I take it out of the case or makes a weird buzzing sound. I keep having to reset/unpair them. And if they do connect, the left one is also staying connected while they are in the case so I can't use my other bluetooth headphones. These are more headache than headphones. Don't waste your money. Battery life also seems to be shortening already. and the sound quality is average at best

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Disappointing.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting more and more disappointed each day, the charging/powering on feature is very hit and miss. Most of the time one of the two headphones has not charged or even turns on when removed from the case. To power on your headphones you have to replace the headphone in the case before removing it (it can take several attempts). I explained this to the manufacture and they had me pair/unpair, try several different phones, then told me to take it to best buy so they can inspect the headphones for damage or I can send them to them and they will determine if they will fix them. I took them to bestbuy and the tech explained all he can do is send them in. Sadly they sound great, when they turn on. I miss my old Beats Powerbeats (Simply plug it in to charge and hit the power button to cycle the power on or off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! I came to these from the galaxy buds, and wow the sound difference is out of this world!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I was so excited but now I'm sad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought first pair 4 years ago. They were awesome. Bought second pair because I love the first pair so much and I am having to return them because they wont hold a charge, only work when they want to. I can tell a difference from the first pair. Luckily I have the warranty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Workout headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my last pair of wireless beat, great for my workouts. A must buy for people who work out

    I would recommend this to a friend