Customer Ratings & Reviews

I bought these headphones and I was happy. After a few months one earphone stopped charging so I made an appointment By using the best buy website. I showed up at the store at the appointed time. Imagine my surprise when I found out that despite the appointment, I had to queue up with people who also came to the store for a similar reason without an appointment. I asked the manager to explain the situation. MakingAppointment is for that the store will knows that I will appear. And then I have to wait like at a doctor's appointment. That was the manager's explanation for my complaint. And that they don't have enough people, so what are these appointments online for? I was not only one at the long line in the store with the appointment. It was a cesar bay at brooklyn. Shame on you Best buy store. Despite my dedicated, or rather wasted time, I still had to do an appointment to the apple store to solve the problem with my headphones.

About these for my daughter, she loves them because they don't slip off for here, and they're not big

The earphones are very comfortable and have great sound.

Easy to use and excellent sound quality. You don’t even realize they are in your ear.

Nice quality but bit pricey though. Easy to connect with my phone

These fit great! The sound is better than I dreamed they would be.

These are really great ear buds. Perfect fit, great sound quality.

While there are better true wireless earphones available, these are the best for working out. The Sennheiser Momentum True Wireless sound better than the beats, but they tend to fall out during strenuous workouts. I still prefer the Sennheisers over the beats when it comes to sound and are my go to everyday earphones. But for the gym the beats are as good as they get. My only complaint is the lack of noise isolation which is why I gave it a 4/5.

These wireless earbuds are awesome! The sounds is amazing and they are comfortable to wear.

Good product and charge stays long time, sound quality is good.

Amazing sound and great fit. Very happy with this purchase.

My husband loves them .I brought them for his birthday

I use these all the time! Great full sound and bass love these earphones!

I love these wireless earphones. Amazing sound, lightweight and very easy to use.

Great product for one year or so before something goes wrong. So Please get the extra warranty or total tech the day of or before the date of purchase, because they won’t honor it if something goes wrong afterwards.

Beats are the best true wireless I used so far..Great sound and incredible longevity

Feel and sound great and easy to keep to keep track of them, Secure fitting

I love the way these earphones fit my in my ears, they are comfortable and just the right size. They are great for exercising, they don't move around with jumping or running. I only reason I give them a 4 instead of a 5 is for that the sound quality is not as good as my other earphones. But since I bought them for exercising they are exactly what I wanted.

Very good sound and doesn’t fall of my ear like AirPods do.

Got tired of my Apple AirPods Pro constantly falling out of my ears. The last straw was when I lost one on a flight home. Went to Best Buy the next day and gave the Beats and never looking back! I can’t believe it took me this long to realize what true sound quality was and glad I made the change.