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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.5 out of 5 stars with 30003 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 30,002 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection, Price

    Rated 4 out of 5 stars

    AirPod with hooks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like the beats x with extended bass. Not sure the the 250 price tag is worth it. Had connection issue with one bud not responding at times. Not AirPod quality, but sound better. Hurts your ear after 30min. The rubber is too hard or something.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are the first that I've purchased that typically function as wireless headphones should. They aren't directional, they don't frequently drop off and the sound quality is pretty good (as long as they are pushed all the way into your ears). In addition, they are much more comfortable to wear than the Apple version. My only complaint is that sometimes I only get sound through the right earphone. I tried all the trouble-shooting tips I found online but can't seem to determine the cause other than it typically happens when the battery is a little low. Even though the batter is not drained, charging then rebooting seems to help. This problem may simply be specific to my pair and not a design flaw common to all units. Just thought I'd mention here in case any other users had the same issue. Overall, I'd rate them better than average.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Powerbeats3 over Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give a 4 star because they don't work well with my non-iphone... Every once in a while they lose connection. The signal is actually better with the Powerbeats3 along with the listening time and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The BEST option for music during intense activity!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To all my fellow BestBuy consumers: This product review will be an in-depth review from my own personal experiences with this product, and will cover more than just this specific products specifications. There are a few specific nuances pertaining to this product, and I will explain them to you from my own personal experiences while using this product myself. Also a “pros & cons” summation for anyone who is possibly skeptical of this product, and for any consumer that is looking for a new outstanding pair of “Truly-Wireless” Headphones/Ear-Phones. This “Product Review” is of the “Powerbeats Pro” Totally-Wireless earphones. In which these particular earphones are the newest member of the “BEATS by Dr. Dre” family. The “PowerBeats Pro” BEATS Totally-Wireless Earphones/Headphones. (This specific type of earphones technology is the latest/newest trend in personal audio technology. The “Totally-Wireless” Era of type of earphones/headphones is here!...) The “PowerBeats Pro” Totally-Wireless earphones have been specifically designed to fill the void in a very demanding niche. (This niche of this product encompasses the very demanding extreme sports, running, working out, yard work, any type of job that requires a lot of activity, jobs that require you to be seated (ex. Sitting at a desk) for the majority of the day and basically encompasses just about anything you could think of, and almost every type of activity EXCEPT SWIMMING & SUBMERGING ONESELF WATER. (However, these “Powerbeats Pro” Totally Wireless earphones are built to withstand large amounts of water. I myself am unfortunately an extremely heavily sweating man and it literally looks like I fell in a pool after running 3-miles. I only mentioned this because I have never had any problems or minor issues whatsoever!...) The BEATS “Powerbeats Pro” Totally Wireless earphones have very easy to understand self-explanatory instructions for setting up these earphones. Bluetooth Pairing is simple, and the instructions to pair these BEATS Totally-Wireless earphones are displayed on the roof of the inside of the earphones charging/housing box. The sound quality is outstanding as well as being quite surprising due to the size of the earphones. Also these earphones have an unintentional feature of the noise canceling variety. (Which is a bonus!) The function/control buttons on the “Powerbeats Pro” are easily located, easily manipulated and work flawlessly. (The instructions will brief you on this topic if necessary. I however pretty much was able to figure out what each of the buttons were used for & how they are used.) These earphones pair easily with my iPhone 8+. Siri is also pretty much self explanatory as any other Bluetooth earphones. (Therefore if your looking for a new set of Totally-Wireless/Truly-Wireless earphones for whatever reason I would definitely recommend these “Powerbeats Pro” Totally-Wireless earphones, because they are absolutely outstanding!!!!) ****Also they are currently on sale at BestBuy, and have been for the past week or so!...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    beats buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is clear and stays connected. you can listen for a while before it needs charged, they stay on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of these and I love them! They’re secure for any type of workouts, the sound is great and the range to listen away from your phone is excellent. I can’t leave my phone in the house and go all the way out to the driveway with no interruption in sound. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hurt my ears but it’s ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these earbuds for myself but I found them to be very uncomfortable in my ears so I was going to return them but my youngest daughter wanted them. I let her have them and she does not leave th house without them. Her favorite feather is the noise cancellation. She puts them on to “tune people out”

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Family Beats Along

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I began using this model about 4 years ago. At first my family didn't like them and they kept using their regular AirPods and their Pro's. Well, one by one I've convinced them to all convert to these. We each have different colored ones, though the cases are all black. That's one drawback, so we had to mark the outsides of our cases to distinguish them. They sound great, stay on, and are great for exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Sweat proof. They truly stay in while exercising and are comfortable. Great sound with a lengthy battery life..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-lasting battery, comfortable ear piece, they are not bully, and you can hear and be heard with out an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones for both general and athletic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones for anybody who listens to music often and for anyone who works out or listens to music while running. They have no issues staying in my ear, and they fit very well. They look really good, and it has a great battery life. I use them every day for a few hours and I don't need to recharge the charging case more than once a week, so expect great battery life, especially compared to Airpods. They pair just the same as Airpods, quickly, and effortlessly, and they connect and turn on as soon as you open the case and put them in your ear. No fussing with bluetooth settings, which is a huge bonus for me as an iPhone user. They are a bit expensive, but definitely worth it if you are going to be using these everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great, especially if using with an Apple phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, no lagging. I don’t sometimes have minor connection issues when running outside. Battery is great for what I need it for. I have these connected to a Google phone, but they definitely are more feature packed when connected to my IPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the gym. Music sounds is good. Wish it was with Blaise cancelation but I can live with it. Buttery last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than air-pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a pair of air-pods for my commute in and out of the city on the train, and also the gym. While the air-pods have exceptional sound quality, they did not stay seated in my ears properly (I have slightly larger than average ears). This being said, I went back to BestBuy a few days later and returned the air-pods for these OUTSTANDING Beats. I was nervous because my past experience with beats wasn't the greatest, but as they are teamed with Apple to work seamlessly with Apple devices I decided to give them a go, and WOW. These headphones are the real deal. Great for the audiophile that wants the freedom to move around and not feel like your going to lose an ear-bud, or crash into something with those giant over-the-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound good, Battery great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery has long life. Sound is really good. Volume can be controlled via buttons on earphones (no need to pull out phone). Most secure and comfortable of all the wireless ear buds... I’ve tried them all but kept only these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to work out in. Also battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and good looking earphones. The case is nice and it’s not too big or bulky. They stay out on my ears without hurting. The earbuds are comfortable as well. Good for using while doing activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great All-Around Listening Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for several reasons: I have mostly Apple products, so they would have seamless integration; the advertised long battery life; the true wireless experience; and the advertised sound quality. I had never been a fan of Beats products, so I bought these out of a lot of hesitation. Working at Target in the early 2010s, I saw a lot of defective Beats headphones returned. A LOT. Now that Apple owns Beats and has done a lot of work to improve them, I thought I would give them a shot. These Powerbeats Pro sound and feel amazing. I forget that I am wearing them most of the time. I wear them for most of the day without putting them back in the case, and I rarely get a low battery notification. That said, the battery in the case is rather small and I'm constantly having to plug it in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. I use these in the gym, love the hooks, anything without them falls out. Good battery life as well, I'm rarely charging them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Primary use is gym and talking on the phone* I had the powerbeats3 (before Apple bought Beats) and they were the best workout and general use headphones i ever had. I was incredibly mad when they finally called it quits on me and the earpiece broke leaving me to get a new pair of headphones. So what was next? another pair of Powerbeats3 (apple as manufacturer) or try out these new Powerbeats Pro? Well, I'm screwed as an android user either way because both are made by Apple and preloaded with Apple software. I decided to go with the Powerbeats and let the complaints begin! First, you can buy Sony MX3's & Bose QC35's on sale for just as much if not maybe $20-$30 more than these (dont try and call me out on this because these prices were up last week on the BestBuy website). Though i wouldn't use those headphones at the gym, some people do, and when you compare tech and price point these fall incredibly short. Also worth pointing out those headphones carry a 15+ hour battery life. Second, whatever software is loaded wreaked, and continues to wreak, havoc on the streaming of my videos on my Galaxy s10+. Specifically this interferes with YouTube constantly. Regardless of the features, such as pausing the video when you take off one of the earpieces, this buffers and pauses the video constantly with no interference from me (the user). Third, as many people have complained, the charging case, while incredibly useful (when it works) is bulky and the earpieces don't always charge. Mine are less than a year old and i have had earpiece charging issues for the past 2 months. I went to the website, followed troubleshooting (cleaning, unpair, ect) and nope! still have issues charging. The light on the case used to light up when the pieces were in and charging (even if it was not plugged in) but now it doesnt. All that being said, i use these mostly for the gym and talking on the phone. People can hear me and the earpieces stay on about 98% of the time when working out. So when they work, they are great for what i bought them for, but now they are not reliable. AVOID - Just another unjustified, overpriced, Apple product programmed to die so you can spend more money. When these kick off i am going somewhere else.

    No, I would not recommend this to a friend