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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30005 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 30,004 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Charging design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor charging design. This is the second pair I have been through. I am constantly battling the charging connection. You have to get the earbud to connect perfectly or you do not get a charge. There is not really anything to notify you the earbud is charging except a little red light, and that does not stay on the entire time while charging. Additionally the noise cancelling is not the best. I get a lot of noise when running outside. Sound quality is better than most, but poor charging design. I have not had good luck with this model of earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bass and sound overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried multiple wireless buds, these are a bit pricey but worth the extra. Giving you the sound and bass you expect. Battery life is amazing. No issues while doing your workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would Buy Again!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase that I have yet to regret. These earphones have amazing sound, last a long time. They are quite bulky but still able to fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for Truck Drivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a OTR Driver, so much of our time is spent talking on the phone while he’s traveling and we use to get great clarity and reception with his Sony over the ear headphones but all that changed earlier this year. If I called him the frequency was decent but not great but if he called me it was so much feedback and screeching I had to hang up each time and call him back. So I brought these for him as a early Christmas present so he could try them out on the road before the January return policy date. So far so good! We’re happy to be able to talk without unnecessary noise and interruptions with bad service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that I was incredibly skeptical about these headphones when they first came out. I didn't believe that any set of headphones could be worth $250. For the last two years I'd been using Jaybird RUN XT Sport True Wireless headphones, but I'd been having issues with battery life (When I bought them they lasted about 4hrs before needing to charge, but by then they were only lasting maybe 1.5, 1.75 hrs on a charge) and they started to randomly drop connection to my phone. I was irritated beyond belief one day at work because of this, and when I saw an add saying that best buy dropped the price of these from $250 to $200 (my JayBird's were $180), I went and picked up a set on my lunch break. Best decision I've made. I wear glasses, so i was worried at first about how they hook over the ear, but they do not bother me at all. I use my headphones to listen to audio books and rarely listen to music with them, but the sound quality is very good. I love that i can use either the left or right alone! That isn't an option with most wireless headphones, and It's incredibly convenient! I can put one in when i get to work at 8am, and when I'm clocking out at 5pm the same earphone is still going strong. It's amazing to not have to worry about charging 1/2 way through the day. On average I use these headphones 7hrs/day 5 days/week, so A LOT, and 6 months later I'm just as in love with them as i was when I first bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality and Easy Pairing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality and Easy Pairing. I love that these have the Apple H1 chip. Great for workouts. I prefer these over my Airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice backup pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use in the gym and other places open-earbuds do not work in. Great sound. Wish they were smaller in-ear. Sometimes signal is wonky if lots of the same earbud type in the gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall, a nice balanced product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other (less expensive) headphones: What i like: + long run time (8+ hours) on a single charge + fast charging + sturdy design What i don't like: - when outside the charging box, even not connected to anything, the headphones lose 90% of charge in 23 hours. There is no power button. Would be good to have a button or somehow have an option to turn the product off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones ever purchased. Easy setup and pairing to my iPhone. Perfect for running and working out. I will recommend this item to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It works well and lasts long. My only thing about it that gets to me is when it disconnects itself from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and the fit is perfect for gym activities.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Great! Sounds amazing. If you have small ears, these are the earbuds for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    look feel and sound very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very nice and they in place they paired with my iPhone XS MAX very fast I love the case sound is really good I wish the bass was louder I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and reliable product with a good sound. Also they have some cool features in the app

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love 'em

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Stays put on my ears. Great buy. I totally suggest them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had beats about 6 years ago and wasn’t impressed, so was hesitant to buy these but couldn’t pass up the sale. I’m glad I didn’t. Way better than previous Beat earbuds. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love my beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats because you don’t have to worry about them falling out your ear for any reason because of the loop that securely goes around your ear. They stay charged for days and weeks! Even tho I use them daily for hours !

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey and I don't like the bulk of the charger, but these things have great sound and are crystal clear! I love the design and they never fall off during workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Cant go wrong w beats!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earphone! they can be a little uncomfortable when worn for long periods but you don't have to worry about losing them from falling out of your ear!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound, easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the Powerbeats Pro is incredible and it was easy to setup. It securely fits and doesn’t feel like it will fall out. Much better than the other wireless earphones.

    I would recommend this to a friend