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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30022 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 30,021 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats. It was everything I wanted. It has amazing sound, holds in place during my workouts, and easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    EB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I’ve ever owned. The sound is incredible and they are secure in my ear. And the colors are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PITA have to download an app to use them, and the bass SUCKS. Tried them out, returned them immediately. Terrible quality for the price. Granted, i listen to rock, but these are called BEATS...so why such terrible, tinny sound?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats commants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and as expected. Would keep on buying another one when this one goes bad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really nice, but the part that goes around my ears makes the back of my ear’s very sore so I can’t really use them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds I've ever heard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for the wife and blue for me. Great sound very comfortable to wear, charges right in box and connect to phone And app very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing just that battery wize its a little on the short side

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    More Hype than Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 4 hours before I returned them. My wife told me that there was a strange noise coming through the headset to her. We were both using iPhone XRs. The in-ear Beats products and I have always had issues. The sound was good, but should have been better. I also had a hard time getting them to fit in my ear. The Jaybird Vista sounds better and is customizable. The Sony WF1000XM3 is what I went with. If one cannot get a good seal in the ear, no headphones are any good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to run using my wife’s AirPods, I realized they weren’t going to work. These are the next best thing if you plan on using them for working out. Easy pairing and communication. Auto-play when you put them in is a great feature too.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defected Item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay connected to the phone, I have to connect them every single time. Even then, only one of the pieces will connect while the other doesn’t. They die in less than 30 mins whether I’m using them or not. I already returned the purchase. Employee at store said this isn’t the first time she’s told they’re defected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Questionable Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones in September 2019 and around Mid October, the reliability of connectivity stop working. One earphone would work, then the opposite earphone you would hear nothing. I immediately called Apple and the support person stated he would send me a box and return them for repairs. But, shortly after that phone call, I was able to get the earphones working. Apple never sent the box and I never followed back up with Apple because they seemed to working fine. As time went by, I would never know when the earphones would work or not. Again, I called Apple on 1/6/2020 and the support stated that he will send me a box for return. I asked, what I'm going to listen to? I suggested they just send me a new set and I will send the old ones when I get the new ones. Apple support stated, I can give them my credit card number and they will send a new set out and when they received the old ones, they will not charge my Credit Card. I declined leaving my credit card number, because. like they don't trust me to get the old ones returned, I don't trust them with my credit card number. So I'm waiting on the box, so I can return these High Dollar, unreliable earphones. I have owned several Beats head phones, these are the worst and most unreliable. I can remember better customer service from Beats, but like everything else in life, it's all about money and customer service comes second.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fit well. Telephone quality is good and I appreciate the hooks that keep them from falling out of your ears (unlike airpods).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, the ear attachments could be smaller for my teenage daughter....she says they hurt her ears after a while. Great sound, just a lil pricey

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em. I do road cycling/olympic weightlifting. They never fall out. Great sound and nice look. Excellent call quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look really stupid but the sound quality, noise cancellation and the fit make up for it. Best on the market for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has enjoyed these more than her AirPods. Much more battery life, and a greater degree sound quality,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my older Generation Device. It was just enough of a change to pull the trigger on a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great, but apparently not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but after about 5 minutes it starts to irritate my ears as it sits there. I tried all different sizes of ear pieces and no change in how comfortable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, battery life, and color. They are great to wear while working out and lounging around. Charging case is awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 5 pair of these!!! I love them. Great for working out and not getting in the way

    I would recommend this to a friend