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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1200 Showing 23,981-24,000 of 30,022 reviews
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Beats work well half of it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the left one doesnt charge or work at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these beats headphones for my husband, our daughter went in on the gift too. He used them at the gym for the first time and really liked them.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Absolute Dog S

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im convinced that these are just the worst headphones and do not last. This is the second pair that I waste my money on and they barely last a year. They begin to unpair in the middle of my workouts. Now, my left headphone does not work at all. Does not matter if I restart my phone, unpair and repair the headphones. They just do not work. This is the last time I spend my money on anything Beat related.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit around my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a petite woman and these did not fit me at all. I could not get them to stay on my ears. Just putting them around the ears was a struggle. No comment on the sound as I never connected them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, love not having the wire in the back and the ability to take an earphone out and have music pause. Also the charging case is cool

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at purchase time! They are very comfortable to wear and you don’t have to worry losing them because they are in a nice size carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and sound...I recommend you get a pair because you’ll love the wireless! Hate the bulky storage case but I’m sure beats will figure out a more compact solution

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best ones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them.....The fit perfectly I tried many but these are my favorites I also got my boyfriend a pair in green. I recommend these..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Purchased these for my wife after my son and I had a pair. Color is pretty mild compared to what we were expecting, which is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color looks more like swamp green, but is is unique. The product performance is what matters and these beats perform excellently. Great buy worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Exceptional headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superb. I’m not that crazy about the comfort level, and you can’t take off your mask without taking out the headphones. But i do like them. Love the color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by Dre - Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Bluetooth this device every time I turned on the TV. Never had to with any other device. Also, the range was not as good as my Bose wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time buying this product. Had to get a pair for the wife. These things are amazing! If you're a workout guru this will add to your workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Small ear canal? These are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, especially for folks with smaller ears canals. I bought these for my wife who had Airpod Pros, but these work much better for her.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats by Dre amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't decide for weeks on earpieces to buy. I am happy I finally decided on these guys. I am not worried they will fall off while I do my work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! I was hesitant to spend so much money on something that, in my experience has fallen apart easily, but these are great quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst store ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these brand new for my husband as a Christmas present online since we do not have a best buy close by, he opened them Christmas day we tried pairing them nothing worked , i have the same kind so we know exactly how they should work , they never worked so i called and they said we would have to drive to an actual store and have them tell us they don't work before they would exchange for ones that worked , which the reason we did not buy them from an actual store we had to order online. So now i have 150$ earbuds that never worked and in order for best buy to make it right we have to go find a store! I will never buy another thing from this place!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As good as it gets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these pink wireless earphones for Christmas. She uses them all the time especially when running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Literally awful! Don't buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the worst piece of technology I've ever bought. I previously had a pair of Powerbeats 3 that I LOVED. Absolutely loved them, and completely wore them out. I bought these because I thought they would be a nice successor. They were not. Because they're truly wireless, both headphones charges separately in the case. This would not be a problem if the case consistently charged the headphones. It does not. If the charging prongs aren't lined up EXACTLY right, one of the headphones won't charge. If a feather lands on the case while the headphones are charging and ever so slightly shifts the balance, the headphones will pop off the prongs and not charge. If you CLOSE THE CASE too hard, it will knock them out of alignment and they won't charge. I've wasted HOURS of my life sitting on the couch in running gear waiting for one of headphones to charge so I can get outside. This is made worse by the absolutely awful interface between the headphones and my iPhone. You would think that, given the fact Apple own both iPhone and Beats, they would be easy to use together. They do pair with relative ease, but it is far too laborious to see what the charge level of the headphones is on your iPhone (and you can't tell without pairing them how charged they are). Why isn't there an app for this?? If you want to see how charged each headphone is you have to put them both in pairing mode, and toggle bluetooth on and off until the stars align and you get the Apple pop-up showing . Like I said, worst tech I've ever bought. Frustratingly overdesigned in all of the ways that don't count, at the expense of basic functionality. Going to try to return these even though i'm past the 30 day mark - I would literally take ANY money back, that is how desperate I am to rid my life of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality! Love that there are several new colors offered now that weren't being offered before. Premium sound and easy to pair to your phone.

    I would recommend this to a friend