Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.5 out of 5 stars with 30005 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 30,004 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earphones everyday. They are great for commuting and also stay in place while running. I’ve used them during phone calls and people say they can hear me clearly. Easy to set up on iPhone. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very good pair of earphones. Fits well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pair of earphones. Fits well. The location of the disconnect button is annoying since while adjusting the fit of the earphone it is very easy to accidentally hit that button and the call gets disconnected. Better design should have been used !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing! I take them everywhere because they are light weight and convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good active earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones owned to date. Great sound and virtually impossible to knock off. Only problems are personal, all earpieces seem too big, and they don’t fit well with glasses, but still would recommend this item to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stays in place beautifully

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit prominent out the ears but very stable during activities. To me, the sound was good but AirPods pro better, especially mid and upper ranges. But not a dealbreaker if you want stability. Also not noise canceling but still decent noise isolation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes thank you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I throughly enjoy this earphones. Light and powerful. Once you put them on you will forget they are there. They are very comfortable and provide clear sound. I love that they have new colors!!! Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes these. They stay in her ears very well, and the microphone does a pretty good job of filtering out outside noise. She even left one in her pocket through the washing machine, and it still works!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Beats!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to use either one or both. Charge holds well and this is ky second set as the 1st lasted just over two years.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great updgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great replacement from my old models. Some connectivity issues when on airplane mode, but was able to get it fixed quickly after a few tries.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. Prior to purchasing these, I had an Insignia brand and I was very happy with its performance. After a couple of years, the earphones were not holding their full charge. They still worked for my daily workouts but would not last for an entire apartment cleaning. I looked for the same type but was unable to find them so I started to look at other brands. I always read product reviews and check YouTube video reviews prior to buying higher dollar items (I bought these on sale but was still over $200). Everything I saw was positive and Beats is a well-known brand so I felt confident in spending the money. However, I have been disappointed with these for a couple of reasons: 1. The sound is OK, but given the fact that these are normally $250, I was expecting more. 2. The main issue I have with these is the way that they charge, or more accurately the way that they do not charge. There is no way to tell that the earphones are actually charging by looking at the case, which is one of the things I liked about the Insignia brand. There have been several occasions where I went to use these only to find that one of the earphones was completely drained and useless. I now have to open the case the night before and check the app to make sure that they have charged but that can lead to other issues. It appears that in order to see the charge level for both earphones one has to be removed. There have been occasions that the night before when I checked them they are charged but when the case was closed one of the earphones got knocked off the charging posts and was dead in the morning. 3. Another thing I liked about the Insignia brand was that they could be turned off when not in use. These Beats do not have that option so they remain on all the time which is another reason that if they get knocked off the charging posts they continue to discharge. After experiencing the charging issue, I did a more specific search and this seems to be a common problem. When the time come to replace these, I will not be a returning Beats customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very handy to carry around.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day ,never new it would make s0 much difference then those with wires:my son now wants a pair ,he borrows them to go to the gym ,and to go to his morning running routine ; he may be getting his own pair in the near future.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a couple years. Good product use for many activities. Sometimes there is connection issues but nothing serious it’s expected for any Bluetooth device

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones connect with my apple products really well and I like them. I had to purchase a usb c to usb adapter to connect to my macbook to charge the case and the earphones. It has good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfectly efficient for all uses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I ever had hands down.. They were uncomfortable at first until I learned that the ear harness was adjustable and I opened them. From that point on I haven’t been able to take them off , and the new automatic pause function and skip option on the b button is awesome.. as always great sound quality and a cool new charger case Hello makes the Power beats pro a necessity for daily use and functionality through out the day.. Highly recommended, and they won’t get lost easily like those AirPod Q-tip looking things..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats wireless earphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it doesn’t fall out easily!❤️ I love that it came with different colors.. bought two of this for me and my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend as a birthday gift and he loves them. He says they’re amazing for when he goes to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbud I have seen and use. Easy to connect, quality sound, noise canceling,.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with the beats can’t leave home without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wall ovens

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still trying to adjust to cooking with the convection. Otherwise I’ve had no problem with them. Love the technology of being able to control it away from home with the app. Have not used all the bells and whistles but sure it will be great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerbeats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooths ive ever owed. This is my 2nd pair. First pair lasted 4yrs

    I would recommend this to a friend