Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 30,014 reviews
  • Rated 4 out of 5 stars

    Good alternative if you need more support.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She loves it, especially for people that need more support. For the Price, I would expect it to have some of the features of AirPros Pro, like Spatial Audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! The buttons on the side of each earbud aren’t the best. Sound quality is very good and the earbuds are comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Defected Item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay connected to the phone, I have to connect them every single time. Even then, only one of the pieces will connect while the other doesn’t. They die in less than 30 mins whether I’m using them or not. I already returned the purchase. Employee at store said this isn’t the first time she’s told they’re defected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Give and take on the charge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo irritating. Works great, fits ok, but when you seat them in the charging case give them an extra tap. If you don’t seat them properly they won’t charge and you won’t know.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Power Beatspro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and battery life, but sometimes the fit will irritate my ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my husband’s pair just like this product since the case and pods were ran over by a truck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love listening to music or watching movies on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones ive been using them since than

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Great for running

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better for running than the AirPods. My AirPods stopped working after countless drops while running. The only problem I have with the Powerbeats is that I constantly have to reset them due to pairing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get good and Courtesy service when I go to best buy at North Lake. I will continue to shop there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great that's it. It would be even better if you could tap to click over to catch an incoming call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything absolutely no complaints only the beats logo peeled off but this only happened on my second pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the second pair that we own. We love them! Only downside is that the battery degrades in like 2 years…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Father’s Day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! His old pair broke and these were a Father’s Day gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beats headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are better than my previous ones because they actually tell you who’s calling you. My other ones never did that or maybe I didn’t have them set up like that, but I truly like these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for me

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to put these beats on and work with out the hassle of holding the phone and I can listen to music anytime I want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -1 star for the bulkiness. Otherwise very practical and premium feel. I enjoy running with these and they are perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very painful to the ear..not noise wise but comfort. The longer you wear it the worse your ear feels.. sounds good tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One stopped working

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill give these 3 stars because my left one stopped working. They are good and you know beats quality however, I have always had an issue about it with one losing its sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good ear phones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay on my ears good and the sound is great. Everyone loves the color also holds a charge very well. Like them very much

    I would recommend this to a friend