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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 30,014 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I’ve bought them for myself and as a gift. They fit comfortably and last a long time. The case stays charged forever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product with good build . Sound quality is good . Will not come out of ears during activity . May be little discomfort for people with glass .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earphone quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless experience a nd great audio quality. Can use it while sitting,standing, running.great everyday device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This. Is the Best wireless Bluetooth set. I've purchased. Tot

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    May be good for Apple, but Android? Not so much...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Powerbeats Pro earphones at the recommendation of someone from Best Buy when I was looking for a good headset that also worked for calls. So here I am 1 day beyond my BB return period wondering what I was thinking. The earphones worked pretty well for the first month or so. Till then my only complaint was that if I walked away from my phone and lost connection, they wouldn't reconnect automatically, but they seemed to work okay for calls. Then they started randomly disconnecting and I would have to reconnect them, then they started disconnecting during calls. Now the disconnect for no reason and wont reconnect unless I place both earphones in the case, remove them from my phone, restart my phone, and reconnect them. What a pain. I'm out, on the search for a product which will last more than a few weeks. No more Apple for this guy... :-(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to run with Powerbeats Pro. Four weeks after purchase, I began having problems with the left earbud not charging. I assumed I had not placed the earbud in the case properly. Within 6 weeks of purchase, the left earbud would not charge and was not recognized by my iphone or watch. I tried the remedies offered on the Apple website with no success. I unfortunately assumed the one year limited warranty with Apple would have been sufficient and did not purchase the Applecare extended warranty. The Geek Squad member at Bestbuy told me I would be paying $150 to ship the earbuds to Apple and have them "looked at." This did not include any repair fee. Read Powerbeats Pro reviews online and see this is a common problem and there is no solution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beat headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality ,cancels sound very well I will really recommend them to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! I don't understand why one color is more than the others. I really wanted the red. I have had the olive color and they seemed to be lighter. These are heavier but they do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the AirPods I had kept falling out of my ears when I was exercising. These stay in, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terribly designed earbuds. They look and sound great, but they stay on constantly, even inside the charging case. You can’t turn them off manually, so you have to reseat the earbuds on the charging pins and verify that they are charging with the battery widget in iOS. They are snug inside the case, so there’s no reason for them to come back on while in my backpack. Also, you can only pair these earbuds with a Bluetooth device by pressing a button on the charging case. Very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great color! Best sound and they stay charged! Son wears them playing basketball at home and working out, no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product, Apple and Beats do it again. Sound is fine, fit is fine, color is fine. Just a good product easy pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! This is my second pair and I can’t say enough good things about them! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Beats I just got them a few weeks ago so far so good I am a mail carrier and these headphones are so great for the type of work that I do always on the go always on the move and they are waterproof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble hanging up calls. That is really the only problem that I have with them, but beside that my son likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buy these instead of AirPod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, easily pairs others, great fit. Get these over the AirPod Pros just based on tight fight..you won’t be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing just that battery wize its a little on the short side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was very low and had to get them replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats commants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and as expected. Would keep on buying another one when this one goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ear buds they have more features than my other ones. They answer my text messages asked me if I want to accept the calls and read my text messages. I think it’s a very good product.

    I would recommend this to a friend