Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29964 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 29,963 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dr dre buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good like them a lot, good base and fit good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Battery and features, Comfort Not So much

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its market and year of release, it is a good product with good sound and battery life, The cost of $2249 still cannot be justified in 2020 and the comfort is very subjective. I could not keep it in the ear for more than 40 minutes as the hard plastic kept pressing in and making the ear sore. Apart from price and comfort, its a good product who like to stay within the apple ecosystem and enjoy its proprietary features and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect for the gym!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor makes it perfect for working out. My AirPods always used to fall out of my ears but when you put these on you don’t have to worry about that. The sound is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Secure earphones, great sound quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones. They stay put no matter what you do, and the sound is amazing. This is exactly what I was expecting from Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Great! Sounds amazing. If you have small ears, these are the earbuds for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased so far with sound quality, operational time, fit, and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pricey but the sound is good.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have a great app I can download to my phone to change settings. But so far the sound has been very good. After wearing them for about 3 hours, they start to bother my ears. I've tried all three rubber ear pads. I'm using the one that causes minimum amount of discomfort. And for some reason, I have a hard time getting them hooked on my ear and placed in the proper location.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best EarBuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Great fit, Great bass and sound. I would buy these again

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them especially the way they fit in my ear. They are light and charges quick

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for months, and I absolutely love these. I barely notice them in my ears, and they have amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome when they work correctly

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the charging dock. I had to send them back to apple 3 times until they finally charged correctly. When I would put the headphones in, sometimes one ear wouldn't charge. when they fixed one ear the other one didn't work. They finally replaced the charging case. I am a runner and they last over 5 hours. They were great during the race because I was able to text and change music without taking out my phone. Strongly suggest for someone looking for wireless headphones to workout in. I like them much better than the airpods and airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Noise reduction perfect for hearing music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect when you put these on you can’t hear anything battery also last long the music sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are are go too earbuds, very comfortable and very happy with the purchasae

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Good connection. The price is worth it. Has long-lasting battery. It's just that I don't recommend these headphones for the hearing sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are legit. Use them daily and no issues. Great purchase- highly recommend. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The GOAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you roll your eyes, I’m asking anyone to show me a more complete set of COMPLETELY wireless headphones with as good of sound and as good for working out that won’t be forced out by lifting or shake loose from Also, having all the controls available WITHOUT pulling out your phone is priceless. One complaint is I’d wish they’d get rid of silicone buds. This is my issue with any earbuds. Ever since I had Shute earbuds 10+ years ago I always bought Comply earbud tips (earplug, foamy material that doesn’t irritate or loosen when you sweat). Second complaint is the price. Id say they’re about $50 too expensive. Thank goodness for Best Buy rewards!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good beats

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of sound and I love the ear hook. I tried the air pods and just weren’t for me. These slide on easy and stay on. Highly recommend for anyone who’s active as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The perfect headset for an active lifestyle

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair for myself when they were first announced. It took well over a month for them to arrive after the release into the market. Since then I've had the pleasure of using mine without failure throughout my long 10 hour shifts at work. The case is a little bulky, but provides multiple charges to ensure our day will not be without sound. It provides various earbud attachments to suit any level of ear comfort. I was able to set aside my AirPods as I have lost them twice while working and now only use them for when I'm not as active. However if there's anything other than a brief walk or just mild movements I reach for my beats. This particular pair for this review are for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Stay in place but have issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality of the Powerbeats Pro. They don’t block out sound completely so you can still somewhat here what is going on around you but they still sound great. The only issue I have is that when I remove one of the beats from my ear it stops working completely and won’t work anymore when I put it back on. I literally have to take both earpieces off and place them in their case so that they can start working again. That is very annoying! I’m not sure if they’re supposed to do that or if there is an issue with my Powerbeats Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they don’t slip off my ears. Great sound!

    I would recommend this to a friend