Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29298 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 29,297 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    She loves 'em

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. She absolutely loves the color and the fit....and the fact it has no wires.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice set of earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was impressed by the sound quality of these earphones. Much better than my AirPods and don't fall out when running!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great sound, comfortable but easy to lose

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues. Had to go to the Apple Store in-person to troubleshoot them. After that, they worked fine until I lost them! Note: the find my beats feature only works if you allow the app permissions to your location all the time, not just only while I'm using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, pairs easily. Sound quality is good, and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Overall great sounding headphones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, clarity is great but could use a little more bass. Great for workouts with the wrap around design.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Recharging can be tricky

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice, but it's easy to place them back in their case -- which acts as a charger -- and not have them completely connected for recharging. The second or third time I used them, the left ear was already down to 19 percent with the other charged. I thought they were faulty, but believe I just didn't full connect it to charge. There's a click that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These decent on sound quality, however my Bose sport free have better sound, which for me isn’t a deal breaker due to I bought these just for talking on my phone & they are great for that. Good build quality, somewhat water resistant/proof, connects very easily to iPhone & also able to get Apple care with it. As far as sound quality for music, they sounded hollow or something, just wasn’t a rich sounding; sound when compared to my Bose headset.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones, clear sounds, good base, and you don’t have to worry about them falling out of ur ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beat

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats. They don’t fall out of my ears. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones I have owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bass and awesome sound. Only downfall is that they lack noise cancellation but I can’t rate them in that cause that’s not what they’re designed for

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for active play or just trying to style.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using them on the go, and for outdoor fun. Great for working out and more then classy enough to wear them on a night out with the friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    perfect for the gym.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these are super comfy and sturdy in my ear. That’s super rare for me I have weird ear holes and can never find an in-ear headphone that is able to stay in when I’m working out. Sound quality is pretty mid tbh but I’m spoiled by real quality over ear headphones and was raised by a music producer so I’m really picky about that kind of thing. Overall does it’s purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats is Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats is great. My soca music comes through with a great base and is most comfortable over my ear when I run and workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Fitting Earbuds I've Worn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Over the years, I have tried many pairs that just didn't stay in my ears. No problem with these. Sound is really excellent too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay on better than AirPods and last much longer, but wish the noise-canceling features could match AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Beats and they don’t fall out of your ear.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good for work or play. They are secured around your ear. The battery life last me a day. They are water prof but have not put it to the test

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted some for a while and I finally got some, they don’t hurt my ears after they’ve been in there for so long! They stay charged for a while, I think I’ve only charged it the case maybe 2-3 times and I’ve had them since May of 2023. I just wish they would be a little louder sometimes, other than that. I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds great and was easy to set up. The main purpose for the purchase was to use the wireless mic for my wife's online virtual teaching. It worked great on the cell phone. The sound quality was great and the noise cancelation was noticeable on the other end of a call. Unfortunately, I could not figure out how to connect it to her laptop. User error, nothing wrong with the headphones. Could not use it for our intended purposes so I returned it. The return was easy as well. I love shopping at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must for Zoom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter before she resumed university online. She has 3 roommates and her Beats seem to help her hear her profs and instructors with clarity. She can also hear other students within her classes and participate in discussions. She also uses them to listen to podcasts and music when she exercises and cleans. I have not heard any complaints or negatives. She definitely appreciates being wireless. I am thinking about getting a pair for myself to use with exercise and online meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable fit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have comfortable fit and the sound is great. The integration with my iPhone is perfect. I don’t like the air pods because of the fit. These fix that.

    I would recommend this to a friend